Enterprise Salesforce - Technical Architect

About the Role

You are the Salesforce Technical Architect responsible for setting the overall direction of the technical solution of a Salesforce implementation. You have a breadth of technical knowledge and experience with an in-depth knowledge of the Salesforce platform. As the Technical Architect you focus on designing and ensuring delivery of complex Salesforce projects from discovery to deployment. You are a self-driven individual with a "get it done" attitude and have a passion to solve complex business and technology problems.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Shape solutions that deliver business outcomes and provide designs for engineers on the project on how to deliver programmatic elements of the implementation
• Translate business requirements into well architected solutions that best leverage the Salesforce platform and features
• Lead usage of AI-driven accelerated engineering framework during project implementations
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Manage client expectations and collaborate on viable solutions to complex problems
• Provide expertise during sales efforts to determine design, feasibility and estimations
• Coach and mentor junior technical and functional team members
• Interview candidates

Qualifications

• 8+ years CRM experience, the majority specifically with Salesforce
• Expertise in one or multiple Salesforce Clouds including Sales, Service, Experience, Marketing, Data, Financial, etc.
• Understand core technical principles of Salesforce for integration, networking, infrastructure, security, data modeling and DevOps
• Knowledge of and experience using AI-enabled engineering approaches for enhancing Salesforce platform design and implementation
• Strong knowledge and experience of Salesforce development and configuration
• Understanding of systems architecture and ability to design scalable performance-driven solutions
• Understanding of key design patterns, data modeling, and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (Named Credentials, TLS, SSL)
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Advanced knowledge of Apex, Trigger and Lightning Flow Design Patterns and development experience
• Extensive LWC, JavaScript, Web components, HTML design and development experience
• Exposure and experience in Einstein and AI product capabilities
• Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure
• Strong knowledge of object-oriented analysis and design and database design
• Up-to-date knowledge and training on latest Salesforce release, features and developments
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

Pay

Targeted base pay salary ranges by location:
East Bay, San Francisco, Silicon Valley: Principal: $190,000–$232,000; Senior Principal: $222,000-$271,000
San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester: Principal: $174,000–$213,000; Senior Principal: $204,000-$249,000
All other locations: Principal: $160,000–$195,000; Senior Principal: $187,000-$228,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors.