Enterprise Sales Development Representative (xDR)

About the role

We are seeking an experienced and enthusiastic Enterprise Sales Development Representative (XDR) to join our dynamic go-to-market team. As an XDR, you will play a crucial role in driving Cerby’s growth by identifying and qualifying prospects, and building the pipeline that supports our sales efforts.

Responsibilities

• Own outbound prospecting with strategy and precision
• Identify target accounts and key decision-makers using tools like ZoomInfo, Nooks, LinkedIn Sales Navigator, and Outreach
• Execute personalized multi-channel outreach through email, phone, video, and social to create high-quality discovery meetings
• Research accounts and tailor messaging to align with each prospect’s business challenges and goals
• Respond to inbound leads quickly and thoughtfully
• Be the first point of contact for inbound interest—responding promptly and providing helpful, informed follow-up
• Qualify inbound leads through discovery questions and pass qualified opportunities to Account Executives
• Collaborate with marketing to improve lead quality and campaign effectiveness
• Partner and collaborate across teams
• Work closely with AEs to understand their target accounts and coordinate outreach efforts
• Share insights and feedback from conversations to help refine our messaging and ideal customer profile (ICP)
• Partner with marketing and RevOps to maintain clean data and accurate reporting
• Continuously improve your craft
• Participate in regular coaching, role plays, and skill development sessions
• Experiment with new outreach tactics and contribute ideas to improve SDR team performance
• Track activity metrics and pipeline results to measure success and growth

Requirements

• Minimum 1–2 years of experience in a Sales Development or Business Development role (B2B SaaS experience preferred)
• Exceptional communication skills—clear, concise, and confident across phone, email, and social
• Proficiency in tools like HubSpot, Salesforce, and Outreach for managing outreach and leads
• Organized and detail-oriented, with excellent follow-through
• A positive, team-oriented attitude and a genuine desire to learn and grow in tech sales
• Comfortable working in a fast-paced, startup environment where priorities evolve quickly

What You’ll Own

• Own outbound prospecting with strategy and precision
• Identify target accounts and key decision-makers using tools like ZoomInfo, Nooks, LinkedIn Sales Navigator, and Outreach
• Execute personalized multi-channel outreach through email, phone, video, and social to create high-quality discovery meetings
• Research accounts and tailor messaging to align with each prospect’s business challenges and goals
• Respond to inbound leads quickly and thoughtfully
• Be the first point of contact for inbound interest—responding promptly and providing helpful, informed follow-up
• Qualify inbound leads through discovery questions and pass qualified opportunities to Account Executives
• Collaborate with marketing to improve lead quality and campaign effectiveness
• Partner and collaborate across teams
• Work closely with AEs to understand their target accounts and coordinate outreach efforts
• Share insights and feedback from conversations to help refine our messaging and ideal customer profile (ICP)
• Partner with marketing and RevOps to maintain clean data and accurate reporting
• Continuously improve your craft
• Participate in regular coaching, role plays, and skill development sessions
• Experiment with new outreach tactics and contribute ideas to improve SDR team performance
• Track activity metrics and pipeline results to measure success and growth