Enterprise Risk Organization Governance & Reporting Specialist

About the role

The Enterprise Risk Organization (ERO) Chief of Staff Team serves a critical role leading governance and oversight to multiple senior management committee and Board activities, while also leading broader ERO efforts around strategy, reporting, and culture. As Capital One builds on momentum to reimagine risk management, this team offers a unique vantage point at the intersection of transformative work. The Principal Associate will drive the well-managed execution of Board reporting processes, partnering with ERO Chief of Staff leadership and serving as a critical liaison with subject-matter experts across ERO, Credit and Financial Risk (CFRM), and Governance & Securities (GovSec). The role provides exposure to senior leaders and their teams while elevating risk-related matters to the Board.

Responsibilities

• Lead end-to-end processes that enable the development and delivery of the quarterly Integrated Risk Management Report (IRMR), Capital One’s primary risk report for the Board of Directors, which contains the aggregate risk profile for the Company and a view of each risk category.
• Enable the well-managed delivery of ERO-owned reports and presentations to the Board, ensuring the highest quality product and audit-ready documentation.
• Lead the processes that support second line’s sub-certification and attestation for SEC reporting.
• Partner horizontally across all three lines of defense and with GovSec to communicate updates and support broader deadlines.
• Author, review, and continuously enhance governance systems (e.g., tools, templates, job aids, and processes).
• Support broader governance and Board initiatives owned by the ERO Chief of Staff.

Key capabilities

• Air Traffic Controller: Detail-oriented and highly organized, adeptly managing several projects and initiatives at once with supportive direction. Maintains relentlessly high standards and attention to detail with the ability to adapt quickly to change while remaining calm under pressure.
• Problem-solver: Understands customer intent and goals, proposes plans to meet those needs, and autonomously pursues options to deliver results in a well-managed manner. Weaves in data and historical context to identify critical insights and champions continuous improvement.
• Expert Communicator: Synthesizes and distills complex information into clear summaries and actionable next steps that stakeholders easily understand. Brings a confident presence when partnering with leaders and their teams.
• Trusted Partner: Thrives in a matrixed environment with a track record of building collaborative work relationships. Bringing others along is second nature.
• Digital Transformation Driver: Utilizes Gen AI capabilities and automation tools to improve reporting and governance processes and drive operational efficiency.
• Team Player: Willingly rolls up sleeves to get the job done, even when the work may be outside routine scope.

Qualifications

Basic Qualifications

• Bachelor’s degree or military experience.
• At least 3 years of experience in Project Management, Process Management, or Risk Management.
• At least 2 years of experience supporting, partnering, and interacting with multiple internal business stakeholders.
• At least 2 years of experience working with Google Workspace applications (Docs, Sheets, Slides, Drive, Gemini).

Preferred Qualifications

• 4+ years of experience in Project Management, Process Management, or Risk Management.
• 3+ years of experience supporting senior leadership.
• 2+ years of experience creating talking points, executive summaries, and other senior-level communications.
• Risk Management Professional certification (e.g., CRMP, CRM, RMR).
• Project Management Professional certification (e.g., PMP).

Pay

The minimum and maximum full-time annual salaries for this role are listed below by location. Salaries for part-time roles will be prorated based on the agreed-upon number of hours to be regularly worked.

• McLean, VA: $120,800 - $137,900 for Principal Project Manager
• Richmond, VA: $109,900 - $125,400 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. Learn more at the Capital One Careers website.