Enterprise Resources Planning Project Manager

With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc.

Benefits

• Comprehensive benefits package including health, dental, vision, 401k, paid time off, life insurance, and wellness perks
• Benefits begin the month following the hire date

Pay

The annual salary for this position ranges from $105,000 - $125,000 plus a 10% bonus target, varying based on specific responsibilities and geographic location.

Responsibilities

• Lead and facilitate the resolution of production support issues in the respective functional area
• Be responsive in dealing with production issues depending on severity and priority
• Perform root cause and trend analysis to resolve problems thoroughly
• Lead and facilitate the definition and implementation of optimum end-to-end processes for the business
• Provide functional expertise and guide solution design to ensure successful and planned business outcomes
• Conduct requirements, fit-gap, solution workshops, and work with business function leads to ensure seamless integration with their processes
• Collaborate with other functional team members to develop standard/global processes while ensuring regional and local needs
• Identify software gaps, evaluate and provide alternative solutions and recommendations
• Lead and facilitate the delivery of project deliverables required to ensure an effectively functioning system (ERP, CRM, etc.)
• Lead development, review, and approval of requirements for the system, reporting, KPIs, and analytics
• Participate in the analysis and design of any necessary modification; work closely with development team members on development, testing, and implementation
• Lead testing plans and scenarios development, test execution, and results tracking
• Ensure business units are ready for systems migrations (ERP, CRM, etc.)
• Lead training requirements definition, authoring, and testing
• Work the Change Management process to develop a comprehensive change management plan, including user documentation
• Collaborate with business owners and leaders to provide ongoing review and support of ERP, CRM, and key business system processes
• Conduct post-implementation audits
• Identify optimization opportunities for processes and systems usage
• Support issue/incident resolution
• Provide support for assessment and requirements for business-requested changes
• Keep current with knowledge and expertise critical for success; attend training sessions, workshops, and other learning opportunities
• Develop junior staff by training and coaching on best practices and career paths
• Up to 40% travel as projects or business requires
• Occasional weekend work as needed to support deployments or other issues

Requirements

• Bachelor’s Degree in Computer Science, MIS, Computer Technology, or a related field or equivalent experience
• System certifications in any of the following areas are required: D365 CE, D365 ERP Finance and Operations, etc.
• Technical certifications in Microsoft Power Automate, PowerApps, etc., are a plus
• Training on IIBA BABOK is a plus
• Project Management training from PMI or PMP certification is a plus
• Information Technology Infrastructure Library (ITIL) training and certification are a plus
• Minimum of 10 years of experience in the information technology field, with at least 8 years supporting or implementing business systems, including ERP, CRM, etc.
• Minimum of 3 years experience supporting or implementing ERP systems, preferably with Microsoft Dynamics 365 Finance and Operations
• Experience in a business role is a plus
• Experience in a global multi-site manufacturing company is a plus
• Experience with at least 5 entire life cycle ERP migration projects, preferably with Microsoft Dynamics 365 Finance and Operations
• Expert level knowledge in multiple modules of an ERP system

Skills

• Deep knowledge of finance processes, including typical automation requirements and interactions across other business processes
• Knowledge and experience in system execution of business processes and best practices, such as financial closing, consolidation, reporting, auditing, compliance, and tax
• General financial troubleshooting of G/L and corporate reporting requirements
• Strong understanding of various financial costing methods, including project accounting
• Strong understanding of the management and tracking of fixed assets
• Communication (Interpersonal)
• Analysis Skills (Intellectual)
• Problem-Solving (Intellectual)
• Leading Edge (Intellectual)
• Persuasion (Interpersonal)
• Experience (Intellectual)

This is an office-based position, and individuals are expected to be in the office 5 days per week.