Enterprise Resilience Program Manager

About the Role

Provide support in the overall program lifecycle for the Company's Enterprise Continuity program. This role will develop plans in support of the Enterprise Continuity program including emergency response processes, business continuity lifecycle management, and external partner engagement. Support leadership in improving overall program maturity and measuring progress against industry standards including ISO Standard 22301 - Organizational Resilience. Provide timely reports to direct leadership and senior leaders. Other duties include leading projects, providing Enterprise Continuity training and awareness to the enterprise, and providing support for the Enterprise Response Center and Business Continuity Management functions.

Responsibilities

• Develop metrics and data collection procedures to measure program maturity progress.
• Generate and analyze timely reports for direct leadership and senior leaders.
• Lead key projects to improve processes and test crisis management and business continuity activities.
• Stay updated on trends and new methods for improving Enterprise Continuity practices.
• Support the Enterprise Continuity strategic roadmap.
• Develop plans for emergency response processes, business continuity lifecycle management, and external partner engagement.
• Support maintenance of the Enterprise Continuity services catalog and integrate Enterprise Continuity into the Enterprise Security Services digital presence.
• Provide input on the design of existing and new enterprise business continuity and emergency management tools.
• Work with the Enterprise Response Center and Business Continuity teams to create processes and support ongoing maintenance and communications for the tools.
• Develop, deliver, and evaluate continuity and resilience awareness and training across the organization.
• Support implementation of Enterprise Response Center and Business Continuity Management initiatives.
• Coordinate BC exercise requirements to align with standards and continuous improvement of recovery activities.
• Participate in end-to-end cyber recovery planning, preparing, and execution activities.
• Support supplier continuity reporting, update BC artifacts, and recommend program enhancements.

Requirements

• Bachelor's Degree and/or equivalent experience.
• At least 5 years of security experience, with a focus on incident and crisis management.
• Business Continuity professional certification or ability to obtain within one year (ABCP, CBCP, or MBCI).
• Strong understanding of Business Continuity and Disaster Recovery concepts.
• Safety, security, and risk management experience is desirable.
• Excellent planning, organizational, negotiation, and client service skills.
• Previous experience leading complex business and/or project initiatives.
• Ability to demonstrate analytical expertise, attention to detail, critical thinking, and solution orientation.
• Strong oral and written communication skills, including experience communicating with executive leadership.

Pay

The anticipated starting base pay for this position is: $84,900.00 to $120,566.66 per year.

Benefits

• Spot On Bonus
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change, and Xcel Energy reserves the right to end, suspend, or amend any of its plans at any time, in whole or in part.