Enterprise Resilience Manager

About the role

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the full-time position of Enterprise Resilience Manager in our Overland Park, KS location. The Enterprise Resilience Manager is responsible for building, operating, and continuously improving an integrated enterprise resilience capability spanning Business Continuity Management (BCM), Physical Security Management, and Enterprise Incident Management and Crisis Management.

Responsibilities

• Program Governance & Oversight (Enterprise Resilience / Operational Resilience): Own and maintain an integrated resilience framework that unifies BCM, physical security-related resilience, and enterprise incident/crisis management under a single governance model.
• Define program policies, standards, procedures, and reporting for ERP/BCM/SIR/CMP and IT Response/Recovery in alignment with enterprise risk management and compliance expectations.
• Establish and manage resilience metrics/KRIs/KPIs (e.g., plan coverage, exercise completion, recovery time adherence, corrective action closure, readiness scores).
• Provide second-line style oversight to ensure control design and execution meet defined requirements and escalate material gaps and risks.
• Lead and maintain the Business Continuity Management program lifecycle.
• Validate that business continuity strategies align with critical processes, regulatory obligations, and operational needs.
• Coach and support business units in developing and maintaining actionable, role-based continuity plans.
• Design and manage an enterprise-wide exercise and testing program across resilience disciplines.
• Track and drive closure of corrective action plans and improvement items, including root cause analysis, due dates, and accountable owners.
• Manage and evolve enterprise incident management and crisis management processes, ensuring clear triggers, escalation paths, communications protocols, and executive-level decision support.
• Maintain enterprise-level playbooks for common disruption scenarios (e.g., cyber events, facility outages, workplace violence threats, natural disasters, third-party outages).
• Coordinate with Corporate Communications, Legal, Compliance, HR, Facilities, Technology, and Security to ensure cohesive crisis response across the enterprise.
• Support after-hours/on-call response leadership expectations as appropriate.
• Partner with Information Security and SOC/IR teams to ensure SIR processes integrate with enterprise crisis/BCM processes.
• Collaborate with Physical Security and Facilities teams to ensure preparedness for facility-related disruptions.
• Provide oversight of IT response and recovery readiness in partnership with IT Service Management, Infrastructure, Application Owners, and Architecture.
• Ensure alignment between technology recovery capabilities and business recovery requirements.
• Validate that IT recovery plans are assessed, evidenced, and remediated on a defined cadence, with measurable outcomes.
• Coordinate with Third-Party Risk Management to ensure critical vendors and key dependencies are included in resilience planning and testing.
• Maintain audit-ready documentation, including program artifacts, test evidence, governance minutes, plan attestations, issue logs, and remediation tracking.

Requirements

• Bachelor’s degree in business, Risk Management, Information Systems, Security Management, Emergency Management, or a related field (or equivalent combination of education and experience).
• 10+ years of progressive experience in resilience disciplines.
• Financial services experience preferred.
• CBCP (Certified Business Continuity Professional) or MBCP (Master Business Continuity Professional), or commensurate certification preferred.
• Working knowledge of NIST Cybersecurity Framework (CSF).
• Crisis leadership and calm decision-making under pressure.
• Exercise design, facilitation, and after-action reporting.
• Cross-functional influence without direct authority.
• Strong written documentation and executive communications.
• Analytical mindset with practical, operational execution.

Benefits

Our supportive culture empowers team members to grow and seize new opportunities. Associates Enjoy Outstanding Benefits, Including:

• 401(k) Plan with 6% Match.
• Health/Dental/Vision Insurance.
• Company-paid Life Insurance.
• Tuition Reimbursement.
• Fitness Reimbursement.
• Paid Time Off.
• Volunteer Leave.
• Paid Holidays.
• Plus many more associate perks & incentives!