Enterprise Platform Analyst
Axos Bank · Centennial, CO · 1 mo ago
Information Technology$70k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Benefits (if present), Pay (if present), Schedule (if present). The posting includes: Axos Bank Target Range: $70,304.00 /Yr. - $100,000.00 /Yr. Actual starting pay will vary... Also mentions Annual Discretionary Cash Bonus Target: 10% and Restricted Stock Units Bonus Target: 10% (these are bonuses). So we have pay info. Should we include Pay section? Yes, because posting states pay range and bonus. Should we include Schedule? Not present. Benefits: there is "Axos Employee Benefits May Include:" list. So include Benefits section. Also "About This Job" includes location, description. That could be "About the role". Also there is "About Axos" description; but we can maybe include as part of About the role or separate? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. So we can have About the role (includes location, role description). Responsibilities (list). Requirements (list). Benefits (list). Pay (range and bonus). Possibly also Qualifications? But we have Requirements covering qualifications. No separate Skills section needed. Ensure we don't repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, etc. Also remove "Pre-Employment Background Check and Drug Test", "E-Verify and Right to Work Notices", etc. Also remove "About Axos" maybe? It's not required but could be considered part of About the role? The instruction: "Prefer a few substantive sections over many thin ones." Could combine About Axos into About the role? But it's separate description of company; maybe we can keep as part of About the role or omit if considered boilerplate? It's not boilerplate; it's description of company. Could include under About the role. However we already have About the role content; we could add a paragraph about Axos. That's fine.
We must preserve all substantive information; do not invent or summarize away detail. So we need to include the location (HQ in San Diego CA or Centennial CO, remote not available). Also mention that role is Enterprise Platform Analyst within Centers of Excellence (CoE) within Enterprise Solutions. Also mention day-to-day administration etc. Also mention not eligible for visa sponsorship, must be authorized to work in US permanently. Also mention that the role is not eligible for employment visa sponsorship now or in the future. Also mention that candidates must be authorized to work in US on a permanent basis. Also mention that individuals requiring sponsorship are not eligible.
Also mention the bonus details: Annual Discretionary Cash Bonus Target: 10%; Annual Discretionary Restricted Stock Units Bonus Target: 10%; may be awarded semi-annually based upon achievement.
Also mention benefits list.
Also mention "Axos Employee Benefits May Include:" list.
Also mention "About Axos Born digital-first..." paragraph.
We need to format responsibilities as
- . The responsibilities block includes multiple bullet-like sentences but not explicitly bulleted. We need to parse them into list items. The responsibilities section includes: - Platform Administration & Governance - Enforce software development lifecycle (SDLC) disciplines for all platform changes, including intake triage, UAT coordination, and production release management via ServiceNow and Azure DevOps - Maintain platform runbooks, SOPs, governance policies, and configuration documentation; keep documentation current following every production change - Conduct periodic platform health reviews covering performance, license utilization, storage, and configuration drift; produce reports for CoE leadership - Automation & Workflow Operations - Support the Citizen Developer program by onboarding Builder and Publisher tier users, conducting workflow design reviews, and enforcing governance policies prior to production promotion - Triage automation failures and platform incidents; perform root cause analysis and document resolutions in ServiceNow - Assist business units in translating process requirements into automation designs; escalate complex builds to senior engineers - Monitor workflow execution queues, exception logs, and Splunk dashboards for anomalies; respond to alerts within defined SLA windows - Integration & Data Handling - Maintain integration credentials, API keys, and secrets management - Stakeholder Enablement - Develop and deliver training materials, onboarding guides, and quick-reference documentation for platform end users - Participate in intake calls and requirements discussions to assess feasibility, estimate effort, and route requests through the correct CoE intake channel (ServiceNow, ADO, or PMO) We need to turn each bullet into
- . Could also keep headings inside li? Probably better to keep headings as plain text inside li or as . But we can just list each responsibility as separate li. However we might lose grouping. But it's okay.
Similarly Requirements: list:
- Bachelor’s degree
- 3+ years of experience in a business systems analyst, platform administrator, or IT operations role
- 1+ year working within an Agile/Scrum environment
- Experience in a regulated industry (financial services, healthcare, or equivalent) preferred
- Demonstrated experience administering SharePoint Online including permissions management, PnP PowerShell scripting, and library governance
- Working knowledge of REST APIs, webhooks, and JSON/XML data structures; ability to read and troubleshoot API payloads without developer support
- Basic SQL proficiency; able to write queries for log analysis, data validation, and audit reporting
- Understanding of SSO/identity concepts (Entra ID, SAML, OIDC) and RBAC design patterns
- Preferred: Exposure to secrets management and credential governance practices (Delinea/CyberArk or equivalent) a plus
We need to keep "Preferred:" as part of li.
Benefits list:
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Pay section: include range and bonus details. Could be a
with the text. Schedule: not present, so omit. Now produce HTML fragment: start with maybe but not required. Just output headings and content. We need to use
for section headings. So:
About the role
... paragraphs ...
ThenResponsibilities
- ... ...
Requirements
- ...
Then
Benefits
- ...
Then
Pay
...
Make sure not to include empty sections. Now craft the About the role paragraph(s). Combine location, role description, visa sponsorship note, maybe also company description. We need to preserve all substantive information. Let's draft: About the role paragraph: "This role will be located at our HQ in San Diego, CA or Centennial, CO. Remote work is not available. Axos Bank is seeking an Enterprise Platform Analyst to join the Centers of Excellence (CoE) within Enterprise Solutions. This role is responsible for the day-to-day administration, governance, and operational health of 13 enterprise platforms spanning workflow automation, document intelligence, API management, data visualization, and digital collaboration. The ideal candidate is a technically curious, process-oriented professional who can translate business needs into platform configurations, enforce governance standards across the software lifecycle, and serve as a trusted resource for citizen developers and business unit partners alike. This position is not eligible for employment visa sponsorship now or in the future. Candidates must be authorized to work in the United States on a permanent basis. Individuals requiring current or future sponsorship, including F-1 OPT, STEM OPT, H-1B, TN, E-3, O-1, or other employment-based visa sponsorship, are not eligible for this position." Then maybe add a paragraph about Axos: "Axos is a digital-first financial institution that delivers tools and services allowing individuals, small businesses, and companies to access and manage their money how, when, and where they want. Axos Financial, the holding company, is publicly traded on the New York Stock Exchange under the symbol 'AX' (NYSE: AX)." We can include that as anotherunder About the role. Now Responsibilities
- with each bullet.
Let's list them:
- Enforce software development lifecycle (SDLC) disciplines for all platform changes, including intake triage, UAT coordination, and production release management via ServiceNow and Azure DevOps
- Maintain platform runbooks, SOPs, governance policies, and configuration documentation; keep documentation current following every production change
- Conduct periodic platform health reviews covering performance, license utilization, storage, and configuration drift; produce reports for CoE leadership
- Support the Citizen Developer program by onboarding Builder and Publisher tier users, conducting workflow design reviews, and enforcing governance policies prior to production promotion
- Triage automation failures and platform incidents; perform root cause analysis and document resolutions in ServiceNow
- Assist business units in translating process requirements into automation designs; escalate complex builds to senior engineers
- Monitor workflow execution queues, exception logs, and Splunk dashboards for anomalies; respond to alerts within defined SLA windows
- Maintain integration credentials, API keys, and secrets management
- Develop and deliver training materials, onboarding guides, and quick-reference documentation for platform end users
- Participate in intake calls and requirements discussions to assess feasibility, estimate effort, and route requests through the correct CoE intake channel (ServiceNow, ADO, or PMO)
We could also keep headings like "Platform Administration & Governance" as li but maybe better to keep as li with strong. But it's okay.
Now Requirements
- :
- Bachelor’s degree
- 3+ years of experience in a business systems analyst, platform administrator, or IT operations role
- 1+ year working within an Agile/Scrum environment
- Experience in a regulated industry (financial services, healthcare, or equivalent) preferred
- Demonstrated experience administering SharePoint Online including permissions management, PnP PowerShell scripting, and library governance
- Working knowledge of REST APIs, webhooks, and JSON/XML data structures; ability to read and troubleshoot API payloads without developer support
- Basic SQL proficiency; able to write queries for log analysis, data validation, and audit reporting
- Understanding of SSO/identity concepts (Entra ID, SAML, OIDC) and RBAC design patterns
- Exposure to secrets management and credential governance practices (Delinea/CyberArk or equivalent) a plus
Now Benefits
- :
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Now Pay
: "Axos Bank Target Range: $70,304.00 /Yr. - $100,000.00 /Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 10%. Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%. These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets." We need to ensure no extra fluff. Now produce final HTML. Check we didn't include any boilerplate like EEO, legal, etc. Good. Now output