Business Platform Analyst

About the role

The Business Platform Analyst is responsible for driving platform stability and operational excellence by troubleshooting system and process issues, resolving failures efficiently, and providing ongoing application support. They ensure business continuity through proactive monitoring, maintenance, and timely issue resolution across the application lifecycle.

Responsibilities

• Analyze business needs and deliver technology solutions by evaluating existing processes, identifying improvement opportunities, and designing solutions that align with organizational objectives.
• Apply established standards and best practices to improve platform efficiency, effectiveness, and scalability.
• Partner with stakeholders and cross-functional teams to gather requirements, assess solution feasibility, and support successful project delivery.
• Foster strong relationships through regular communication, collaboration, training, and change management activities that drive adoption and user success.
• Lead quality assurance and solution validation efforts by developing test strategies, creating test cases, overseeing automation and regression testing, and ensuring thorough execution.
• Support application deployments and post-go-live activities to maintain system reliability and performance.
• Promote continuous improvement and compliance by staying current on emerging technologies, industry trends, and platform capabilities.
• Maintain accurate documentation and exercise independent judgment within established processes to ensure quality, compliance, and operational effectiveness.

Requirements

• No prior experience required with Bachelor's Degree OR minimum 4 years of experience with Vocational Education in areas such as Solution Design and Architecture, DevOps Practices, IT Platforms Performance Optimization or equivalent.
• Strong analytical, technical, and problem-solving skills with the ability to translate business requirements into scalable system and process solutions.
• Demonstrated experience supporting enterprise applications, databases, reporting platforms, and business systems is required.
• A preferred candidate could have hands-on experience with technical tools such as Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Dynamics 365, SQL Server, Azure Data Factory, Azure DevOps, SharePoint, Microsoft 365, Excel, and API integration tools.
• Experience working with data lakes, ETL processes, relational databases, SaaS platforms, cloud technologies, and system integrations is highly desirable.

Qualifications

• Bachelor's Degree/Vocational Education in Computer Science, Information Technology, Software Engineering or equivalent.
• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Skills

• Excellent communication skills, both written and verbal.

Benefits

Details about our benefits can be found here.

Pay

The pay range for this position in Plymouth, MN is $70,000 to $110,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Schedule

This is an office role. Employees are required to work at least 3 days per week in the company’s facilities.

Philips

We are a health technology company committed to improving the lives of everyone we serve. Learn more about our business, history, purpose, and culture.