Enterprise Network Engineer

This position will be a key member of our team of engineers responsible for the delivery and operation of our enterprise network, providing connectivity for our data center control networks. The role involves the installation and support of network topologies on a primarily Cisco and Palo Alto-based infrastructure.

Responsibilities

• Provide comprehensive network support and management of enterprise networks, including hardware, operating systems, and business applications.
• Resolve assigned tickets and participate in the change management process.
• Manage stakeholder expectations.
• Configure routers, switches, and firewalls.
• Isolate and correct issues with routers, switches, and firewalls.
• Monitor and manage bandwidth utilization.
• Troubleshoot and resolve network issues.
• Maintain internal network documentation.
• Use best practices for network security in both wired and wireless environments.
• Update internal routers and switches software as required.
• Perform network support for internal stakeholders.
• Assist and/or manage implementations as necessary.
• Determine communication solutions between various sites.
• Other duties as assigned.

Requirements

• 2-3 years of practical network engineering experience in an Enterprise Network Engineering role.
• CCNA-level understanding and experience with routing and switching technologies.
• Experience and demonstrable technical skills in the following areas:
  • IPv4, IPv6
  • BGP, OSPF
  • STP, LACP, L2/L3 Switching
  • Port Security, Traffic Storm Prevention
  • Cisco Catalyst, Nexus Series Devices, and Arista
  • Palo Alto Firewalls (focusing on LAN-centric – East/West – security; User/Group/Role-based security models)
  • Wireless technologies
  • IP Address Management
• Ability to maintain documentation, including creation of Visio drawings.
• Excellent problem-solving skills and a strong understanding of troubleshooting techniques.
• Strong project management skills.
• Mature organization and time management skills.
• Excellent customer service, documentation, communication, and interpersonal skills.
• Ability to accomplish tasks with minimal supervision.
• Strong interpersonal, communication, decision-making, presentation, and organizational skills.
• Strong can-do attitude in a time-sensitive operational environment.

Preferred Qualifications

• Familiarity and understanding of endpoints such as:
  • Servers/Storage/Workstations
  • Security – Bio Readers, Cameras, Control Panels
  • Building Management – BACNet Converters, Power Meters, HVAC Controllers
• Familiarity and understanding of monitoring, testing, and packet capturing tools such as LogicMonitor, SolarWinds, and Wireshark.
• Experience with the following network technologies:
  • Arista EOS and CVP/CVaaS
  • Palo Alto Panorama
  • Prisma Access
  • Aruba ClearPass
  • Ruckus Wireless

Work Environment

• Ability to work in a fast-paced environment with multiple priorities.
• Ability to lift 40+ pounds.
• Occasional travel as dictated by project load.
• Typical weekday (Monday - Friday) attendance, with after-hours work required to meet business and customer needs.
• Participation in an on-call rotation to provide 24/7 support.
• Some nights/weekends required for maintenance in change management windows.

CyrusOne seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.

Education

Minimum of a Bachelor’s Degree in a computer-related field required, but a Master's degree is preferred. May substitute equivalent work-related experience for the degree.

Pay

$90,000 - $100,000 annually.

Certifications

• CCNA required.
• CCNP preferred.

U.S. Citizenship may be required for this position pursuant to a government contract requirement and/or for security clearance reasons.