Enterprise IT Training Manager

Nature and Variety of Work Come join our team! Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

About the Position

The Prince George’s Office of Information Technology is currently seeking qualified applicants to fill an Enterprise IT Training Manager, (Administrative Specialist 1G) grade G29 position, in the Training and Communication Division. The Enterprise Information Technology Training Manager plans, develops, implements, coordinates, delivers, and evaluates comprehensive technology-focused learning, professional development, and organizational development programs. The incumbent conducts need assessments, analyzes workforce and training trends, develop curricula, creates instructor-led and digital learning content, and manages learning initiatives designed to strengthen employee performance and organizational effectiveness. The incumbent serves as the lead administrator for the Learning Management System (LMS), oversees the development and deployment of SCORM/xAPI-compliant IT courses, maintains training records and performance data, and evaluates program outcomes. The position also oversees the Learning and Organizational Development budget, coordinates external training resources and university partnerships, and provides technical guidance and training support to County departments.

About the Agency

The Office of Information Technology (OIT) provides support for all of the agencies, departments, and branches of County government. The OIT Service Desk provides information technology support and maintenance services to Prince George’s County personnel. The Office of Information Technology is wholly dedicated to aligning technology efforts to support the strategic goals of the County. OIT will provide leadership, expertise, and resources in the ideation, development, and deployment of innovative technologies and streamlined processes to improve government efficiency, business interaction, and citizen access to government information and services.

Responsibilities

• Conducts organizational and county-wide training needs assessments using workforce data, stakeholder feedback, and consultation with agency representatives and subject-matter experts.
• Develops strategic learning plans, curricula, delivery methods, and recommendations aligned with County priorities, technology initiatives, succession planning, and employee-development goals, while leading Countywide learning and organizational development initiatives.
• Designs, implements, delivers, and evaluates learning and organizational development programs for county employees at all levels, including supervisory, leadership, technical, and workforce-development initiatives.
• Develops accessible, high-quality instructional materials, assessments, and multimedia content using modern learning technologies and creates new programs and processes to address evolving employee and organizational needs.
• In consultation with the Office of Human Resources Management, serves as the team’s lead LMS administrator, overseeing system use, course configuration, user access, reporting, and the secure maintenance of IT course catalogs and learning records.
• Packages,