Enterprise Implementation Consultant
About the role
In this customer-facing role, you'll partner with enterprise customers to lead successful implementations...
Responsibilities
- Manage complex, multi-phase enterprise software implementations, balancing cross-functional stakeholders and change management to deliver successful deployments over extended project timelines.
- Lead customer interactions and communications throughout the implementation lifecycle, identifying opportunities to maximize product value, drive adoption, and ensure long-term customer success.
- Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
- Deliver formal training to client project team members and/or end-users.
- Provide knowledge transfer to internal team members throughout the onboarding process.
- Provide support by demonstrating knowledge of products, services, and best practices.
- Track and communicate client issues and proactively troubleshoot and resolve problems.
- Manage multiple accounts, deadlines, and milestones.
- Demonstrate industry knowledge and expertise through workflow recommendations and ability to communicate about client’s maintenance, operations, and management needs.
- Collaborate with internal colleagues on product, sales, account management, and other initiatives - past experience in one or more of these areas is a plus
Requirements
- Relevant experience supporting enterprise customers in one or more of the following: software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, and/or construction.
- Experience managing complex implementations and multiple stakeholder groups.
- BEng degree or equivalent years of experience.
- Experience in manufacturing, industrial, maintenance, or similar space is a benefit.
Skills
- Excellent communication, presentation, facilitation, time management, and interpersonal skills.
- Excellent client relationship skills and ability to manage client expectations.
- Understanding of business requirements definition, review of functional specifications, user training, and deployment.
- Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction.
- Savvy with technology and capacity to become an expert in our software in a short period of time.
- Self-starter comfortable working with minimal oversight and tight deadlines.
- Membership in one or more professional organizations and/or professional certifications related to this role is a plus.
- Ability to learn the MaintainX product within 30 days to advise customers.
Pay
Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Compensation Range: $78K - $129K.
Benefits
Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.
We should not include Schedule. Check for any duplicated lines: we have not repeated. Check for any boilerplate: none. Check for any missing substantive info: The posting also had "This posting is for multiple openings across various levels. The specific level will be determined based on your experience, skills, and interview performance. If your background is aligned with the qualifications below, we encourage you to apply." That's substantive? It's about multiple openings and level determination. Should we include? It's not covered in sections. Could be part of About the role or maybe a separate section like "Additional info". But we only have allowed headings. Could we add a paragraph under About the role? The About the role section currently only has the paragraph about role. We could add another paragraph after that about multiple openings. That would preserve info. Let's add a secondunder About the role. Also there is: "Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build." That's also substantive. Could be part of About the role or maybe a separate section like "About the company". Not in headings list. Could incorporate into About the role as additional paragraph. Also there is: "In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours." That's also substantive about company. Could be part of About the role or maybe a separate "About the company" but not allowed. We could add to About the role as well. Thus About the role could have multiple paragraphs: first describing role, then company background/mission, then multiple openings note. We must not invent or summarize away detail; we can keep the sentences as is. Thus About the role section will have multiple
elements. Let's craft:
About the role
In this customer-facing role, you'll partner with enterprise customers to lead successful implementations, drive adoption, and deliver an exceptional onboarding experience. You'll serve as a trusted advisor throughout the implementation journey, helping customers achieve value quickly while collaborating cross-functionally with internal teams to ensure long-term success.
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.
Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.
This posting is for multiple openings across various levels. The specific level will be determined based on your experience, skills, and interview performance. If your background is aligned with the qualifications below, we encourage you to apply.
That preserves all. Now Responsibilities: we have list as earlier. Requirements: we have list. Skills: list. Pay: we have paragraph. Benefits: paragraph. Check we didn't miss any detail: The posting also had "Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will