Enterprise Growth Strategy & Operations Manager

Udemy · United States · 1 mo ago

RemoteRemoteManagement$114k–$143k/yrFull-time

About the role

The Enterprise Growth Strategy & Operations Manager is responsible for planning and operating cadence for the Enterprise Growth business. This role oversees the weekly and monthly business review cadence for WES, Team Plan, inside sales pilot, and outsourced SMB motions. The manager coordinates target-setting, forecasting inputs, and FY27 planning in partnership with Finance and RevOps. They maintain a single integrated view of priorities, initiatives, risks, and decisions for Enterprise Growth leadership. The manager prepares leadership reviews, QBR materials, and executive updates with clear narratives and data-backed recommendations. They drive cross-functional program management and execution, serving as the connective tissue across Product, Marketing, Sales, Data, Finance, and Customer Success for growth initiatives.

Responsibilities

Own planning and the operating cadence for the Enterprise Growth business
Build and run the weekly and monthly business review cadence across WES, Team Plan, inside sales pilot, and outsourced SMB motions
Coordinate target-setting, forecasting inputs, and FY27 planning in partnership with Finance and RevOps
Maintain a single integrated view of priorities, initiatives, risks, and decisions for Enterprise Growth leadership
Prepare leadership reviews, QBR materials, and executive updates with clear narratives and data-backed recommendations
Drive cross-functional program management and execution
Serve as the connective tissue across Product, Marketing, Sales, Data, Finance, and Customer Success for growth initiatives spanning funnel optimization, pricing and packaging tests, lifecycle programs, lead routing, and conversion experiments
Translate strategy into structured programs with owners, milestones, dependencies, and success criteria; track execution and unblock teams
Manage the operating relationship with outsourced/BPO SMB partners, including performance expectations, escalation paths, and improvement plans
Support the inside sales pilot with workflow design, rules of engagement, and handoff clarity between PLG, inside sales, and field teams
Improve reporting, accountability, and decision quality
Coordinate unified reporting definitions across Coursera and Udemy motions in partnership with the Senior Business Analyst, Finance, and RevOps
Establish clear KPIs, operating dashboards, and accountability mechanisms across leading and lagging indicators
Surface risks, tradeoffs, and investment needs to Enterprise Growth leadership with pragmatic recommendations
Document and standardize processes, rules of engagement, and playbooks as the operating model matures

Requirements

6–9 years of experience in revenue strategy and operations, business operations, GTM strategy, growth operations, consulting, or related roles in B2B SaaS or adjacent environments

Proven ability to run operating cadences, planning cycles, and executive reporting for a revenue-generating business

Strong cross-functional program management skills, with experience coordinating Product, Marketing, Sales, Finance, and external partners

Commercial fluency across funnel metrics, conversion, renewal, and pipeline concepts; comfort partnering closely with analysts and Finance on targets and forecasts

Excellent structured communication: crisp documents, clear executive updates, and pragmatic tradeoff framing

Experience with vendor or BPO partner management is a plus

Comfort operating in a post-merger or high-change environment where structure, systems, and boundaries are still evolving

Qualifications

Master's degree in Business Administration, Computer Science, Engineering, or a related field

Experience in a similar role or equivalent experience in a high-growth, fast-paced environment

Ability to manage multiple projects simultaneously and prioritize tasks effectively

Strong analytical and problem-solving skills

Excellent interpersonal and communication skills

Ability to work independently and as part of a team

Experience with Salesforce, HubSpot, or similar CRM tools

Experience with data analysis and reporting tools such as Tableau, Power BI, or similar

Experience with Agile methodologies and project management tools

Skills

Revenue strategy and operations
Business operations
GTM strategy
Growth operations
Consulting
B2B SaaS
Vendor or BPO partner management
Post-merger or high-change environment

Benefits

Competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones

Comprehensive health and wellness benefits

Bonus and RSU equity programs

Global perks designed to help you grow and thrive wherever you are

Access to Udemy courses

Monthly UDay to invest in yourself

Budget to spend on whatever helps you improve

Space and tools to experiment, apply, and get better at using AI in practical ways

Trust to lead, make decisions, and follow through

Collaboration to shape ideas together

Impact to what you build helps people grow their skills, change their careers, or find a path forward

Curiosity to explore and learn

Protection and care for you and your family

Protection and care for you

Enterprise Growth Strategy & Operations Manager

About the role

Responsibilities

Requirements

Qualifications

Skills

Benefits

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