Enterprise Financial Counselor

Summary

This position conducts financial counseling to include collection of co-pays, deductibles and payment arrangements for all Enterprise balances. Evaluates patient/guarantor for financial assistance, Cobra, and/or other 3rd party payor. Negotiates patient payment plans. Collects accounts receivable.

Duties

• Provides personal counseling to assist patient with medical payment arrangement.
• Interviews patient in order to secure payment/financing of patient’s monetary responsibility.
• Interviews patient/guarantor to evaluate eligibility for Cobra, financial assistance, or other 3rd party payor for Mosaic Life Care (includes Clinic).
• Negotiates payment plans for point of service collections and past balances for Enterprise.
• Affords assistance to patient with loan application to aid in the payment of financial responsibility.
• Performs daily co-payment reconciliation for the Patient Access Services areas and the Financial Counseling Department.

Qualifications

• High School Diploma or GED equivalent required.
• FDCPA certification required within 18 months post hire.
• Minimum of one year previous collection experience required.
• PC and Word computer experience preferred.
• Typing speed of 45 WPM preferred and 10 key by touch preferred.

Pay

$17.58 - $25.49 / hour