Enterprise Endpoint Engineer

About the role

This is not a traditional, siloed service desk role. We are actively seeking a candidate who is well-versed in troubleshooting and resolving issues within Microsoft Intune-managed environments, while also operating effectively across desktop support, endpoint management, security compliance, and network-related challenges. You will be expected to move fluidly across technical domains. This means owning problems end-to-end rather than handing them off—while balancing user experience, security requirements, and operational efficiency.

Responsibilities

• Enterprise Desktop Administration
• Build, image, configure, deploy, and maintain Windows workstations and peripherals using gold images and templates
• Administer Active Directory sourced user and computer objects and provide continuous compliance oversight using Group Policy controls
• Procure, track, and keep up to date software products and associated licensing
• Design, implement, and maintain Microsoft Intune endpoint management solutions
• Procure and issue desktops with Intune Autopilot zero touch provisioning
• Build automation using PowerShell and Microsoft Graph where appropriate
• Troubleshoot and resolve Intune-related issues, including device configuration, policy application, compliance failures, and software deployment
• Identify, prioritize, and remediate endpoint vulnerabilities using enterprise management and security tools
• Navigate and resolve security and compliance-related challenges, including endpoint hardening, policy enforcement, and audit readiness
• End User Support
• Communicate effectively with technical and non-technical staff while maintaining a high level of customer service
• Diagnose and address network connectivity issues (e.g., access restrictions, firewall rules, DNS, VPN, IP/Port/URL filtering)
• Demonstrate the flexibility to contribute across endpoint engineering, user support, compliance, and operational initiatives as business priorities evolve
• Continuously improve endpoint management processes through automation, standardization, and operational excellence

Requirements

• Bachelor’s degree in information systems or relevant field and 5+ years practical experience in the field
• Ability to obtain public trust clearance and is a US Citizen
• Ability to self-manage work tasks using M365 based tools
• Demonstrated and proven ability to independently resolve issues, improve day-to-day operations with self-driven initiatives, and operate with a growth mindset
• Hands-on experience administering or operating network access controls in the form of IP:Port or URL based filters
• Practical experience managing enterprise desktops within a Microsoft Intune managed environment
• Hands-on experience troubleshooting and administering Windows operating systems in an enterprise environment – ideally including peripheral device management, asset management, and VOIP operations
• Understanding and practical exposure with regulatory controls, baselines, and security policies within an Azure Entra and Intune based environment with enterprise desktops and endpoints (CIS benchmarks, STIG, etc)

Qualifications

• Located near Indianapolis, IN and is both willing and capable to be on-site daily in support of the mission

Skills

• Microsoft Intune
• Windows operating systems
• Endpoint management
• Network access controls
• Security compliance
• Customer service
• End-user support

Benefits

• Not specified

Pay

$73,450.00 - $132,775.00

Schedule

Not specified

Leidos

For more information, visit www.Leidos.com.