Enterprise Data Product Operations Lead

About the role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for clients, teammates, communities and shareholders. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We foster an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Responsibilities

• OPERATING MODEL DESIGN
  • Scalable model: Designing and delivering a scalable operating model for managing AMI’s core tools and platforms, including but not limited to Starburst
  • Strategic influence: Providing thought leadership to drive strategic objectives and influence a more effective model for data product development and consumption
• APPLICATION & TOOLS HEALTH
  • Product ownership: Being responsible for maintaining applications and tools in compliance with external regulation and Bank internal mandates, including but not limited to access control and entitlements
  • Product compliance: Risk, security, and compliance requirements are completed on time for supported applications
  • Health checks: Monitoring and maintaining infrastructure health and performance, including vulnerability remediation, software upgrades and other enhancements
  • Partner engagement: Managing and coordinating activities with service providers and partners to ensure environmental stability, compliance, and SLA adherence
• QUALITY & CONTROLS
  • Control environment: Overseeing risk/control design, implementing access controls, and establishing QA practices