Jobs · Consulting · Massachusetts

Enterprise Client Principal

Beacon Biosignals · Boston, MA · 2 mo ago
ConsultingFull-time

What success looks like

  • Serve as the primary relationship manager and commercial lead for one or more enterprise strategic partnerships, acting as the single-threaded owner for partnership success.
  • Build and maintain trusted, executive-level relationships with partner stakeholders across scientific, clinical, operational, and commercial functions.
  • Ensure alignment between Beacon and partner objectives, timelines, and expectations throughout the lifecycle of the partnership.
  • Lead post-contract partnership planning, including governance structures, operating cadences, success metrics, and communication frameworks.
  • Partner closely with Program Management and cross-functional teams to ensure seamless execution of contracted work and proactive issue resolution.
  • Identify opportunities to expand scope, deepen engagement, and grow partnership value over time through new use cases, programs, or services.
  • Translate Beacon’s scientific and technical capabilities into clear, strategic value for partners’ clinical development programs in neurology, psychiatry, and sleep-related disorders.
  • Act as a thought partner to customers by providing scientifically grounded insights that inform study design, data strategy, and clinical decision-making.
  • Prepare and deliver high-impact presentations and strategic readouts to senior stakeholders, including scientific and executive leadership.
  • Influence and coordinate internal teams including Neuroscience, Data Science, Data Engineering, Clinical Operations, Program Management, Business Development, Finance, and Legal to support partnership success.
  • Surface risks, dependencies, and tradeoffs early, and lead cross-functional problem-solving to keep partnerships on track.
  • Support contract amendments, renewals, and expansion discussions in collaboration with Business Development and Legal teams.
  • Own account-level forecasting, revenue planning, and long-term partnership roadmaps, as well as identification and recovery plans if partnership goes off track.
  • Maintain accurate records of partnership activities, milestones, and expansion opportunities in CRM and other relevant process management systems (Asana).
  • Provide leadership with clear, forward-looking insights on partnership health, risks, and growth potential.

What you will bring

  • Proven experience leading complex client engagements with C-suite visibility and/or multi-year strategic partnerships with biopharma, biotech, or medical technology organizations.
  • Exceptional ability to synthesize and communicate complex scientific and technical concepts to diverse audiences, including senior executives with executive-ready narratives.
  • 6+ years of experience in consulting, alliance management, or strategic partnerships in the biopharmaceutical industry.
  • Strong understanding of the pharmaceutical industry, including clinical development, clinical trial execution, commercial launch strategy and execution, and the use of real-world data across the product lifecycle.
  • Demonstrated ability to operate autonomously in a fast-paced startup environment, balancing strategic thinking with hands-on execution.
  • Strong executive presence, with the ability to lead meetings, prepare relevant materials tactically, drive alignment, and influence decision-making across organizations.
  • Exceptional written and verbal communication skills, including experience developing executive-ready presentations and strategic materials.
  • Advanced technical degree (PhD, MD, or Master’s) in neuroscience, biomedical engineering, or a related field, or business degree (MBA) preferred.
  • Experience partnering with legal, finance, and operations teams on contract execution, renewals, and scope changes.
  • Familiarity with CRM tools and experience managing account-level metrics and forecasts.
  • Willingness to travel for customer engagements and internal meetings as needed, typically quarterly.

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