Enterprise Client Principal
Beacon Biosignals · Boston, MA · 2 mo ago
ConsultingFull-time
What success looks like
- Serve as the primary relationship manager and commercial lead for one or more enterprise strategic partnerships, acting as the single-threaded owner for partnership success.
- Build and maintain trusted, executive-level relationships with partner stakeholders across scientific, clinical, operational, and commercial functions.
- Ensure alignment between Beacon and partner objectives, timelines, and expectations throughout the lifecycle of the partnership.
- Lead post-contract partnership planning, including governance structures, operating cadences, success metrics, and communication frameworks.
- Partner closely with Program Management and cross-functional teams to ensure seamless execution of contracted work and proactive issue resolution.
- Identify opportunities to expand scope, deepen engagement, and grow partnership value over time through new use cases, programs, or services.
- Translate Beacon’s scientific and technical capabilities into clear, strategic value for partners’ clinical development programs in neurology, psychiatry, and sleep-related disorders.
- Act as a thought partner to customers by providing scientifically grounded insights that inform study design, data strategy, and clinical decision-making.
- Prepare and deliver high-impact presentations and strategic readouts to senior stakeholders, including scientific and executive leadership.
- Influence and coordinate internal teams including Neuroscience, Data Science, Data Engineering, Clinical Operations, Program Management, Business Development, Finance, and Legal to support partnership success.
- Surface risks, dependencies, and tradeoffs early, and lead cross-functional problem-solving to keep partnerships on track.
- Support contract amendments, renewals, and expansion discussions in collaboration with Business Development and Legal teams.
- Own account-level forecasting, revenue planning, and long-term partnership roadmaps, as well as identification and recovery plans if partnership goes off track.
- Maintain accurate records of partnership activities, milestones, and expansion opportunities in CRM and other relevant process management systems (Asana).
- Provide leadership with clear, forward-looking insights on partnership health, risks, and growth potential.
What you will bring
- Proven experience leading complex client engagements with C-suite visibility and/or multi-year strategic partnerships with biopharma, biotech, or medical technology organizations.
- Exceptional ability to synthesize and communicate complex scientific and technical concepts to diverse audiences, including senior executives with executive-ready narratives.
- 6+ years of experience in consulting, alliance management, or strategic partnerships in the biopharmaceutical industry.
- Strong understanding of the pharmaceutical industry, including clinical development, clinical trial execution, commercial launch strategy and execution, and the use of real-world data across the product lifecycle.
- Demonstrated ability to operate autonomously in a fast-paced startup environment, balancing strategic thinking with hands-on execution.
- Strong executive presence, with the ability to lead meetings, prepare relevant materials tactically, drive alignment, and influence decision-making across organizations.
- Exceptional written and verbal communication skills, including experience developing executive-ready presentations and strategic materials.
- Advanced technical degree (PhD, MD, or Master’s) in neuroscience, biomedical engineering, or a related field, or business degree (MBA) preferred.
- Experience partnering with legal, finance, and operations teams on contract execution, renewals, and scope changes.
- Familiarity with CRM tools and experience managing account-level metrics and forecasts.
- Willingness to travel for customer engagements and internal meetings as needed, typically quarterly.