Enterprise Architecture Governance – ServiceNow Solution Engineer, AVP
Position Summary
The Enterprise Architecture Governance team is seeking a ServiceNow engineer to support the design, implementation, automation, and continuous improvement of governance processes, workflows, and reporting across the firm’s Enterprise Architecture ecosystem. This role is ideal for a hands-on ServiceNow developer with strong analytical skills and experience in enterprise architecture, application portfolio management (APM), or technology governance.
Key Responsibilities
ServiceNow Development & Engineering
Design, build, and maintain ServiceNow APM solutions, including application onboarding, lifecycle management, and compliance tracking
Configure and extend data models (APM, CMDB, CSDM), workflows, forms, and governance pipelines
Create scripts (Business Rules, Client Scripts, Script Includes) and automations using Flow Designer
Create integrations using REST APIs and IntegrationHub
Create dashboards and performance analytics for application portfolio visibility, lifecycle tracking, and risk insights
Ensure scalable, high-performing, and maintainable platform solutions
Enterprise Architecture Governance Enablement
Support governance processes such as onboarding workflows, ARB reviews, and stage-gated approvals
Maintain application inventory, ownership, and classification data
Contribute to initiatives including application rationalization, lifecycle tracking, and standards compliance
Partner with architecture, IAM, risk, and control teams to ensure accurate data and audit readiness
Automation, AI & Process Optimization
Identify and implement automation opportunities using ServiceNow, Flow Designer, and Power Platform tools
Leverage Microsoft Copilot and ServiceNow AI to generate insights, summaries, and workflow improvements
Enable intelligent analysis of APM and CMDB data for better decision-making
Enhance governance processes through automated validations, notifications, and reporting
Balancing Innovation with Strong Governance, Auditability, and Platform Standards
Required Qualifications
Experience: 4–6 years of experience in ServiceNow development, APM, enterprise architecture, or governance-related roles
Hands-on experience delivering end-to-end ServiceNow solutions
Strong collaboration across cross-functional teams (architecture, development, risk, operations)
Technical Skills: Strong ServiceNow expertise (APM, CMDB, scripting, Flow Designer, integrations)
Proficiency in JavaScript; familiarity with SQL or other scripting tools is a plus
Experience with workflows, reporting, and structured data in regulated environments
Understanding of platform governance and SDLC practices
Preferred
ServiceNow certifications (CSA, CAD)
Experience with Power Platform and Microsoft Copilot
Knowledge of frameworks such as TOGAF, ITIL, or CSDM
Experience in financial services or other regulated industries
Education
Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience
Stipulations
“Visa sponsorship/support is based on business needs. We do not anticipate providing visa sponsorship/support for this position.”