Enterprise Architect - Fraud Domain, Director

About the Role

The Enterprise Architect - Fraud Domain (Director, C15) is a senior technology leadership role within the COO Technology organization at Citi, a world-leading global bank. This leader will design, develop, and execute the overall target-state architecture vision, technology roadmap, and delivery strategy for Citi's global Fraud Technology portfolio. The role involves standardizing, simplifying, and scaling a currently fragmented fraud application landscape, defining a holistic target-state architecture, and optimizing end-to-end fraud journeys across regions, channels, and business lines. The position also drives modernization through cloud architectures (AWS preferred), Generative AI, and Agentic AI solutions while maintaining a robust risk and control posture.

Responsibilities

• Architecture Strategy & Target-State Definition
  • Own and maintain the multi-year technology roadmap and target-state architecture for the global Fraud domain, aligning with enterprise architecture standards, finance targets, and risk mandates.
  • Define a comprehensive, target-state architecture that consolidates and rationalizes all fraud capabilities, systems, and platforms across regions (NAM and International), channels (digital, branch, contact center), and business lines.
  • Develop architecture blueprints, end-to-end systems designs, and operating models to promote standardization and reduce complexity.
  • Lead architectural intake, scoping, sizing, dependency mapping, sequencing, and funding alignment during annual planning and quarterly reprioritization cycles.
• Fraud Journey Mapping & Business Alignment
  • Map and document end-to-end fraud journeys for all key fraud use cases (e.g., transaction monitoring, identity theft, account takeover, application fraud, first-party fraud) globally.
  • Serve as a key technology partner to senior business executives, Fraud Operations, Risk, and Compliance leads to translate business outcomes and regulatory mandates into prioritized technology initiatives with clear ROI.
  • Ensure fraud prevention controls are seamlessly embedded into customer journeys, balancing robust security with first-class customer experience.
• Portfolio Rationalization & Simplification
  • Lead the rationalization of the current fragmented fraud application landscape, identifying opportunities to decommission legacy systems, eliminate redundancies, and reduce technical debt.
  • Drive efficiency and productivity programs targeting improvements in cycle time, quality, throughput, and cost-to-serve across the fraud technology ecosystem.
  • Define reusable, enterprise-grade fraud capabilities (e.g., common decisioning engines, shared data pipelines, unified alerting) to simplify solutions and reduce total cost of ownership (TCO).
• Innovation & Advanced Technology Integration
  • Lead the design and integration of complex, scalable systems with a focus on Cloud (AWS preferred), Generative AI, and Agentic AI solutions for fraud detection and investigation.
  • Evaluate emerging fraud technologies, machine learning models, and vendor platforms to identify opportunities for continuous innovation.
  • Collaborate with AI engineering teams and strategic partners (e.g., Google, Anthropic) to design, pilot, and scale advanced AI-driven fraud capabilities (e.g., LLM-assisted fraud investigations, agentic workflows for alert triage).
• Governance, Risk & Controls Advisory
  • Act as a strategic advisor on architecture, risk, and controls, bringing an enterprise-wide perspective to Fraud technology.
  • Lead Fraud Architecture Review Boards (ARBs) and design governance forums to ensure projects conform to target-state blueprints and engineering standards.
  • Embed strong risk and control frameworks into all phases of technology delivery, ensuring robust, scalable, and compliant solutions.
  • Assess risk appropriately when making business decisions to safeguard Citi’s reputation, clients, and assets.
• Technical Leadership & Stakeholder Engagement
  • Provide mentorship and guidance to solution architects and engineering teams across the organization.
  • Develop and deliver executive-level communications, including steering committee materials and portfolio updates, to improve decision-making speed and reduce execution risk.
  • Collaborate with cross-functional delivery leads spanning engineering, product, cyber, risk & compliance, data, and operations to ensure on-time and on-budget execution.

Qualifications

• Experience
  • 15+ years of relevant experience in technology, with a proven track record in Enterprise Architecture or senior Solution Architecture roles within global financial institutions.
  • Demonstrable Fraud Technology delivery experience at major global banks or leading fraud technology vendors (e.g., Nice Actimize, LexisNexis, BioCatch, Feedzai, ThreatMetrix, or proprietary bank fraud systems).
  • Proven track record of leading large-scale portfolio rationalization initiatives and defining target-state architectures for complex, high-impact portfolios.
• Technical Expertise
  • Deep technical expertise in fraud detection systems, transaction monitoring, authentication, authorization, identity verification, and Single Sign-On (SSO).
  • Strong experience with cloud technologies (AWS is highly preferred); cloud certifications are a plus.
  • Mature understanding and experience in adopting Generative AI, Agentic AI, and machine learning models in enterprise production environments.
  • Proficiency in creating complex technical diagrams, models, and architectural artifacts using tools like Visio or Signavio.
• Leadership & Soft Skills
  • Significant experience acting as a strategic partner to senior business and technology executives.
  • Exceptional communication and diplomacy skills, with the ability to decompose complex technical concepts into simple, actionable strategies for both technical and non-technical audiences.
  • Strong working knowledge of risk, controls, and compliance frameworks within the financial services sector.
  • TOGAF or equivalent enterprise architecture certification is highly preferred.

Bachelor's degree/University degree or equivalent experience is required. Master's degree is preferred.

Location

Irving, Texas, United States

Pay

Full-time salary range: $170,000.00 - $300,000.00. In addition to salary, Citi’s offerings may include, for eligible employees, discretionary and formulaic incentive and retention awards.

Benefits

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including vacation, sick leave, and holidays

Available offerings may vary by jurisdiction, job level, and date of hire.