Enterprise Applications Engineer - Documentation Systems Configuration & Integrations with SQL Server Administration & Optimization

Job Summary

Key Responsibilities

• Collaborate with department personnel to maintain and enhance application performance.
• Ensure seamless operation of all enterprise applications.
• Cook up with IT, Accounting, and Marketing to address application-related needs.
• Collaborate with team members to integrate, update, administer, and support the firm's management applications such as Elite 3E, Intapp (Time, Risk, Intake), Concur, Iridium, Aderant CompuLaw, and marketing tools.
• Perform application implementations, reconfigurations, upgrades, and maintenance across finance, practice-specific tools, and marketing applications.
• Administer underlying platforms including Microsoft SQL, SSRS, SSIS, Active Directory, Azure AD, and Windows Servers.
• Cook up with other departments during projects and system upgrades, assessing and mitigating risk factors related to integrated systems.
• Conduct periodic maintenance like SQL optimizations, Windows updates, and security patching.
• Document system configurations, integrations, backup, disaster recovery processes, and application troubleshooting guides.
• Manage vendor support tickets and optimize system performance and storage utilization.

Knowledge, Skills & Abilities

• Expertise in SQL administration, data queries, reporting with SSRS, and experience in managing accounting, time tracking, and billing software in a legal or professional services environment.
• Proficiency in PowerShell, C#, Visual Basic .Net, HTML5, or other programming languages.
• Strong experience in managing and troubleshooting Windows Server environments.
• Excellent analytical, time management, and communication skills, capable of working with staff of varying technical expertise.

Basic Qualifications

• Minimum 3 years of experience in management, design, and implementation of large enterprise applications within a complex operating system environment.
• A four-year college degree is preferred, although equivalent experience is considered.
• Maintain Microsoft and other relevant certifications, though not required.

Required Skills and Certifications

• Proficiency in PowerShell, C#, Visual Basic .Net, HTML5, or other programming languages.
• Strong experience in managing and troubleshooting Windows Server environments.
• Legal or professionals services experience required.
• Proven experience within a law firm or professional services company.
• Strong technical skills in managing enterprise applications.
• Experience limited to temporary or contractual roles will not be considered.
• Ability to work extra hours, weekends, and be available during firm administrative closures as needed.