Enterprise Application Training Consultant

CGI is seeking an experienced Enterprise Application Training Consultant to lead training and adoption initiatives for complex enterprise platforms, with a strong emphasis on translating technical functionality into practical business value.

About the role

The ideal candidate will have 7+ years of experience in enterprise application training, customer enablement, or implementation consulting—ideally within healthcare payer or other highly regulated industries—and will excel at creating comprehensive learning assets, including instructor-led curricula, webinars, videos, and user documentation. This role requires exceptional communication and presentation skills, the ability to rapidly master enterprise software, and close collaboration with cross-functional technical and business SMEs to drive user adoption across internal teams and external clients. This position is located in Lafayette, LA; Raleigh, NC; Hartford, CT; or St. Louis, MO.

Responsibilities

• Lead training and user enablement initiatives for multiple enterprise applications by quickly becoming a subject matter expert and delivering high-quality learning experiences for both internal teams and external clients.
• Become the functional expert for multiple enterprise applications.
• Develop webinars, videos, user guides, and training curricula.
• Deliver live training for employees, clients, and implementation teams.
• Partner with business and technical SMEs to improve user adoption.
• Continuously enhance training content based on customer feedback.

Requirements

• At least 7+ years in training, customer enablement, learning & development, implementation consulting, or enterprise application support.
• Outstanding verbal and written communication skills with the ability to present complex concepts to technical and non-technical audiences.
• Demonstrated experience creating instructor-led training, webinars, eLearning, videos, and user documentation.
• Ability to rapidly learn complex enterprise software and translate functionality into practical business training.
• Experience delivering executive, customer, or enterprise-wide training programs.
• Healthcare Payer or other regulated industry experience preferred.
• Bachelor's degree in computer science or related field.

Pay

A reasonable estimate of the current range for this role in the U.S. is $80,600.00 - $218,200.00.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and well-being programs