Enterprise Account Executive, Fine Jewelry (United States)

About the role

This is a rare opportunity to be the first Enterprise Account Executive on the ground in the US, shaping how Nivoda engages its most strategically important accounts in the jewelry retail market. You won't be parachuting into a fully-built function, you'll be helping define what 'enterprise' looks like at Nivoda for this segment.

Your focus will be two-fold: reactivating existing enterprise accounts that have gone quiet or underperformed, and developing new relationships with high-potential enterprise jewelry retailers. These are million-dollar to multi-million dollar accounts - business owners who make buying decisions themselves, not faceless procurement committees. That means relationships matter enormously here.

Responsibilities

• Identify and prioritize lapsed or underperforming enterprise accounts and build tailored reactivation strategies for each, using a combination of data insight and relationship outreach.
• Possess a proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start.
• Develop a deep understanding of the jewelry retail market in the US: buying cycles, trends, margin pressures, and what drives purchasing decisions for small business owners.
• Use platform data and buying behavior insights to proactively identify growth levers, flag risks, and have informed commercial conversations with every account.
• Build multi-contact relationships within each account where possible, deepening Nivoda's footprint and reducing single-point-of-failure risk.
• Represent Nivoda on the ground in the US: at trade shows, jewellery industry events, and face-to-face with key accounts across the country.
• Own a portfolio of enterprise SMB accounts end-to-end, from onboarding through to sustained revenue growth - serving as their primary point of contact and trusted commercial partner.
• Set up regular business reviews with key accounts, reviewing their purchasing activity, sharing platform updates and new product launches, and identifying cross-sell and upsell opportunities.
• Use a data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations.
• Communicate clearly, directly, and credibly with senior stakeholders and small business owners alike.

Requirements

• 7+ years of experience in sales, business development, or account management in the jewelry industry, luxury goods, or a marketplace with a jewellery or luxury vertical.
• A proven track record of reactivating dormant accounts and/or growing mid-market accounts from a standing start.
• A commercial sharpness with a strategic mindset, thinking about accounts in terms of long-term value, not just next month's number.
• Equally comfortable hunting for new business and nurturing existing relationships, not seeing these as separate jobs.
• A confident builder of relationships with business owners and decision-makers who are time-poor and sceptical of vendor sales pitches.
• A self-starter mentality, operating with ambiguity, building your own structure, and creating your own momentum.

Qualifications

• A data-driven approach to account management: you use CRM and platform data to prioritise your time and conversations.
• An excellent communicator - clear, direct, and credible with senior stakeholders and small business owners alike.

Skills

• Background at a high-growth marketplace or platform business with a strong enterprise or SMB sales culture.
• Familiarity with wholesale buying patterns, inventory-led businesses, or supply chain dynamics.
• Experience building or contributing to a sales function from scratch in a new market or territory.