Enterprise Account Executive, Comcast Business
About the Role
Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community, and positions the Comcast brand as key components of the sales strategy.
Responsibilities
- Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
- Sells with goals of exceeding departmental financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Develops sales territory, including cultivation of local partnerships and organizational affiliations.
- Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
- Actively seeks ways to promote and position the Comcast brand within territory.
- Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience.
- Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow-up.
- Maintains accurate and quality sales records and prepares sales and activity reports, as required.
- Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading, and negotiating.
- Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1, 2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts, and E-rate Contracting Processes and Procedures.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
- Other duties and responsibilities as assigned.
Requirements
- Bachelor's Degree (preferred) or equivalent combination of coursework and experience, or extensive related professional experience.
- 5-7 years of relevant work experience.
- Demonstrated skills in customer relationships, sales development, business acumen, prospecting, face-to-face sales, and cold calling.
- Understanding of Comcast’s Operating Principles and commitment to upholding them.
- Ability to own the customer experience, know and advocate for Comcast’s technology and services, work as a team, participate in the Net Promoter System, drive results and growth, respect and promote inclusion & diversity, and act with integrity.
Pay
Colorado Pay Range: $75,647.46 - $125,432.54 (base pay, dependent on job-related, non-discriminatory factors such as experience).
Targeted Commission: $65,000.00. Comcast’s sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides. Most sales positions are eligible for a Commission, while most non-sales positions are eligible for a Bonus.
Benefits
Comcast provides best-in-class benefits to eligible employees, including:
- An array of options, expert guidance, and tools to support physical, financial, and emotional well-being.
- Personalized benefits to meet individual needs and help support you through life’s milestones.