Enterprise Account Executive

Location: Reading PA or Dearborn, MI. Shift: Monday - Friday 8 am - 5 pm Position Summary: The Enterprise Account Executive is responsible for building and executing a collaborative, focused, and proactive approach to ensure 100% retention of profitable revenue for our key customers. The 6 areas of focus are improving customer experience, driving thought leadership, creating innovation, ensuring effective communication, owning the commercial relationship, and growing the account(s) where possible. Key Responsibilities Include: Act as the primary voice of the customerBuild strong senior level customer relationshipsManage compliance to customer deliverables that support revenue & profit targetsCreate and lead account strategy in partnership with Penske functional teams (including IT, Engineering, Safety, Finance, HR, Loss Prevention, and more)Lead a regular review with functional Penske teams to assess what we are doing for the customer, and how we can do moreAct as consultant for the customer (outside of a sales/operations environment) for ongoing opportunities and improvementsDevelop and monitor predictable communications patternsAct as the sales lead for growth opportunitiesSeek innovative solutions that challenge the status quoLead contract renewal efforts with customer and internal stakeholdersContinually seek areas of potential revenue growthOther projects as assigned by the Manager Qualifications: 7 to 10 years of experience leading the entire customer experience for large customer accounts, preferably in a third party logistics selling environmentProven account management skills required in order to create, maintain, and enhance customer relationshipsHigh proficiency demonstrated in the 3 Qs (IQ, EQ, CQ)Excellent presentation and verbal/written communication skillsHighly collaborative and customer focused approachAnalytical skills (tools, systems, and critical thinking)Detail orientedStrong organizational skills, time management skills, and the ability to prioritize multiple projects / work streams while meeting tight deadlinesStrong computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, and Sales CRMBachelor’s degree in Business, Supply Chain Management, or related field; MBA preferredRegular, predictable, full attendance is an essential function of the jobWillingness to travel as necessary, work the hours necessary to accomplish the job duties, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.While performing the duties of this job, the associate may be required to stand, walk, and sit. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Sales/Customer Service Job Function: Account Management Job Family: Sales Address: 100 Kachel Boulevard Primary Location: US-PA-Reading Employer: Penske Logistics LLC Req ID: 2612115