Enrollment Support Specialist

Description

Join ExcelHealth Group and help make quality dental and ancillary care easier to access for seniors and vulnerable communities. We are looking for a compassionate, professional Enrollment Support Specialist who is energized by meaningful work, relationship-building, and helping people understand their care options.

What You’ll Do

• Travel to nursing home facilities throughout the state to conduct enrollment support and in-service activities.
• Educate participants, families, and facility staff on the enrollment process in a clear, respectful, and service-focused manner.
• Conduct enrollment calls from a quiet, distraction-free remote workspace when not in the field.
• Represent ExcelHealth Group professionally while helping maintain and grow trusted facility relationships.
• Use empathy, patience, and strong listening skills to support participants through important decisions.

Requirements

• Active and verifiable health insurance producer license in the state.
• Professional, well-spoken communicator with strong listening skills.
• Comfortable traveling regularly, including possible overnight stays.
• Reliable personal transportation and the ability to work independently in the field.
• Quiet remote workspace with reliable internet for enrollment calls.
• Compassionate, patient approach and a commitment to ethical, no-pressure communication.

Benefits and Support

• Paid time off and paid holidays.
• Basic vehicle maintenance support.
• Company-issued cellphone and laptop.
• Company credit card for fuel in lieu of mileage and eligible overnight travel expenses.
• Continuing education support related to license maintenance.