Enrollment Marketing Specialist (Admissions)

Founded in 2004, Nurtur Aveda is a community of professionals dedicated to environmental responsibility and developing future leaders in the world of beauty and wellness.

Responsibilities

• Uphold the Nurtur Core Values and Behaviors and Aveda Success Factors.
• Meet and exceed performance goals established by the Director of Business Operations.
• Perform duties as assigned and/or required to meet business needs.
• Abide by all Nurtur policies and procedures as outlined in the Team Member Handbook and Code of Conduct.
• Admissions (80%)
  • Provide one-on-one counseling to prospective students, assisting them in understanding the Institute’s admissions process, requirements, and available programs.
  • Perform as an expert in program information and student enrollment life-cycle process.
  • Build and maintain business relationships with prospective students, parents, and fellow team members to foster trust and provide information about the Institute’s programs.
  • Maintain a meticulous and up-to-date Customer Relationship Management (CRM) system to ensure accurate records that are consistent with all policies and training and efficient communication with potential students.
  • Partner with the Admissions Support Team to ensure effective and efficient booking of appointments.
  • Collaborate with the Admissions and Financial Aid Team to ensure annual enrollment goals are achieved.
  • Actively participate in daily, weekly, and monthly team meetings and huddles.
  • Stay current on institute policies and processes, industry growth and change, and program opportunities.
  • Handle escalated challenges from prospective students professionally and efficiently, ensuring positive resolution.
• Marketing (20%)
  • Support and implement enrollment marketing campaigns to drive decision-making from potential students.
  • Apply storytelling techniques and brand positioning to move leads from inquiry to enrollment.
  • Support events and recruitment initiatives at the Institute.
  • Capture and create social media content and support strategy initiatives to drive online engagement.

Requirements

• High school diploma or GED equivalent; Bachelor’s degree preferred.
• Prior work experience in a general business or sales role preferred.
• Exhibit self-direction, initiative, resourcefulness, and follow-through with the ability to work at a fast pace and handle multiple tasks and projects at the same time.
• Excellent interpersonal, communication, and presentation skills.
• Demonstrate extreme professionalism and confidentiality in manner, dress, and conduct.

Travel Requirements

The team member in this position must be able to travel locally to events and for out-of-state training as necessary.

Benefits

• Medical/Dental/Vision/Life Insurance
• 401(k) with match
• Paid time off (PTO)
• Employee discounts on products and services
• Growth opportunities

Physical Demands and Work Environment

• Sit at a desk with a computer for up to eight (8) hours per day.
• Use hands to handle objects and reach with hands and arms.
• Walk, sit, stand, balance, stoop, speak, and hear.
• See a computer screen and read paper and electronic documents.
• Occasionally lift and/or move objects up to 30 pounds.
• Tolerate a minimal to moderate noise level typical of a corporate office setting.

Location: West Des Moines, Iowa
Department: Admissions & Financial Aid
Employment Type: Full-Time
Minimum Experience: Entry-level