Enrollment Manager (Remote)

About the role

We are seeking a dynamic and experienced Enrollment Representative to join our team at Cengage Work. This role involves ensuring that the Enrollment team meets/exceeds all assigned revenue and enrollment objectives, while identifying improvements in the enrollment process to enhance efficiency and service.

Responsibilities

• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Requirements

• Bachelor’s degree or equivalent experience is preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Able to work beyond conventional business hours to complete assignments as required.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of education industry trends and best practices.
• Experience with CRM systems and data analysis tools.

Skills

• Bachelor’s degree or equivalent experience is preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Able to work beyond conventional business hours to complete assignments as required.

Benefits

Cengage is committed to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

Pay

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $67,000.00 - $88,000.00 USD

Schedule

Individual schedules may vary based on department needs and business requirements.