Remote - Enrollment Specialist

Position Details/ Responsibilities

• You will work from an assigned patient pool, making outbound calls and educating patients on the advantages of our care program in an effort to persuade them to agree to join our program.
• You will be responsible for establishing rapport with potential patients and tailoring your messaging to patients based upon their demographics, unique health concerns, and insurance.

Requirements

• Strong people skills are required
• Pioneered adaptability in a high-volume sales space, ability to meet deadlines, and metrics
• Will be able to consistently deliver high call volume, spending in excess of 80% of your time on the phone
• Excellent communicator with the ability to explain the program offered in an informational, influential, concise, and personable manner
• Proven ability be able to work within a team dynamic and be a leader
• Articulate a warm and professional etiquette when speaking on the phone to patients
• Possess high-quality data entry skills with the ability to multi-task
• Natural ability to express empathy with a patient-focused mindset and engagement
• Comfortable with working within different software platforms (Microsoft Office{{:}} Outlook, Excel, Word, Skype)
• Availability during business hours (8 am - 5{{:}}30 pm - CST.)

Associate Degree or Higher

This position requires an Associate Degree or higher.

US-Based

The position requires being based in the United States.

Physical Requirements

• This position is sedentary and will require sitting for long periods of time
• The position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time
• The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations

Benefits

• Health Benefits (core medical, dental, vision)
• 401k with match
• Paid Holidays
• Paid Time Off (PTO)
• Sick Time Off (STO)
• Full Time, 100% Remote
• Advancement Opportunities