Enrollment Counselor - Global Online Enrollment

About the Job

The Enrollment Counselor position for the College of Adult and Graduate Studies Global Online Enrollment Team is a full-time, remote, non-exempt sales position reporting to an Enrollment Director. This position requires significant phone work and one-on-one admissions counseling. Successful enrollment counselors bring great energy, a contagious attitude, excellent follow-up with contacted leads, strong over the phone closing techniques along with persuasive and consultative selling skills. This position requires the ability to meet deadlines for enrollment, a capacity to work autonomously within a team structured environment, great relationship building and business development. The primary responsibility of an Enrollment Counselor is to guide prospective adult students successfully through the University’s admissions process by using counseling, sales, and soft skills along with effective follow up in order to assist prospective students in becoming enrolled with the University.

About CCU

COLORADO CHRISTIAN UNIVERSITY is the premier interdenominational Christian university in Colorado and the Rocky Mountain region, delivering world class education to thousands of students. The fully accredited, nonprofit University is located in Lakewood, Colorado, a suburb of Denver. Colorado Christian University was founded in 1914. CCU’s motto is--grace and truth. This motto comes from John 1.14: “And the Word became flesh and dwelt among us, and we have seen his glory, the glory as of the only Son from the Father, full of grace and truth.” (ESV)

COLORADO CHRISTIAN UNIVERSITY’s mission is Christ-centered higher education transforming students to impact the world with grace and truth. COLORADO CHRISTIAN UNIVERSITY cultivates knowledge and love of God in a Christ-centered community of learners and scholars, with an enduring commitment to the integration of exemplary academics, spiritual formation, and engagement with the world. We envision graduates who think critically and creatively, lead with high ethical and professional standards, embody the character and compassion of Jesus Christ, treasure the gospel, and who thereby are prepared to impact the world in their callings.

A leader in higher education, COLORADO CHRISTIAN UNIVERSITY has been consistently ranked in the top 2 percent of colleges and universities nationwide for its core curriculum by the American Council of Trustees and Alumni. COLORADO CHRISTIAN UNIVERSITY has had ten consecutive years of enrollment growth and has been named one of the five fastest-growing master’s granting universities by The Chronicle of Higher Education. COLORADO CHRISTIAN UNIVERSITY offers more than 200 degree program options for traditional and adult students through its two colleges--the College of Undergraduate Studies and College of Adult and Graduate Studies. More than 9,000 students attend the University on the main campus, in regional centers throughout Colorado, and online.

Key Job Duties

• Contribute to CCU’s mission: Christ-centered higher education transforming students to impact the world with grace and truth.
• Work in a call center environment, applying proven marketing and inside sales techniques to attract students to Christian online higher education.
• Articulate to potential students how CCU fits into their educational goals.
• Treat prospective students as customers and answer questions related to their educational wants or needs at Colorado Christian University.
• Achieve and exceed monthly enrollment goals.
• Make calls or receive calls from students or family members inquiring about educational programs.
• Must be able to persuade and convince our customers why CCU is a good fit and how faith can integrate with their daily lives and educational/career choices.
• Regularly measure and report student recruiting activities (including inbound and outbound calls/e-mails/task management within CRM) to leadership on a daily and weekly basis.
• Work effectively and positively with other CAGS staff and faculty to establish and maintain effective working relationships within the University community.
• Monitor actual enrollments daily, in relation to individual goals and as established by leadership, and will execute proven techniques to accomplish enrollment goals.
• Perform other duties as assigned.

What We Offer Our Employees

• Competitive compensation and benefits packages to all employees.
• Excellent healthcare.
• Generous paid time off.
• Matching 403(b) retirement plan.
• Additional organizational paid benefits and voluntary benefit offerings.

Spiritual Requirements

• Committed follower of Jesus Christ, who believes there is no salvation apart from faith in his atonement on the cross, by grace alone becoming "born again" thus beginning a personal relationship with Christ, the Son of God.
• Able to effectively communicate personal faith and apply biblical principles and convictions in the workplace.
• Must have a strong sense of calling to the ministry of Colorado Christian University.
• Regularly attend and be engaged in meaningful involvement in a Bible-believing evangelical local church.
• Knowledgeable about the Word of God and passionate about Christian education.
• Must be a traditional evangelical Christian whose lifestyle is in consonance with sound Christian principles, is compatible with CCU’s Statement of Faith, and is in agreement with the Strategic Priorities promulgated by the University.