Enrollment Coach/Facility General Manager

We are seeking a highly motivated sales professional who thrives in a leadership role and is passionate about delivering an exceptional customer experience. This position combines consultative sales with the day-to-day responsibilities of a General Manager.

Responsibilities

• Drive membership sales through tours and follow-up.
• Lead daily facility operations and ensure operational excellence.
• Recruit, train, coach, and develop team members.
• Manage staff scheduling, accountability, and performance.
• Deliver exceptional customer service and resolve member concerns.
• Monitor KPIs, sales metrics, retention, and operational performance.
• Ensure compliance with all company policies, procedures, and brand standards.
• Foster a positive, high-performance culture focused on teamwork and continuous improvement.
• Collaborate with corporate leadership to execute initiatives and achieve business objectives.
• Maintain a clean, organized, and professional training environment.

Requirements

• Proven experience in sales with a track record of exceeding goals.
• Leadership or management experience, preferably in fitness, retail, hospitality, or a service-based business.
• Strong communication, organizational, and problem-solving skills.
• Ability to motivate a team while maintaining accountability.
• Comfortable working in a fast-paced, customer-focused environment.
• Proficient with CRM systems and basic business software.
• Flexible schedule, including evenings and weekends as business needs require.

Pay

$75,000.00 - $120,000.00 per year