Enrollment/ Business Operations Student Assistant

Classification: OPS Student Assistant

About the role

System administration of the Salesforce environments, including sandbox and development environment setup, maintenance, and testing. Scope requirements, design, and build solutions for enrollment and business operations. Collaborate with functional areas to determine needs and use cases for business processes and automation. Support reporting and data management within the Salesforce environment. Troubleshoot reporting, account issues, automation, and system functionality. Collaborate with other Salesforce system administrators, architects, and manager to maintain the entire Salesforce ecosystem across all functionality and Center-wide operations.

Responsibilities

• Administer Salesforce environments, including sandbox and development setups.
• Maintain and test Salesforce development environments.
• Scope, design, and build solutions for enrollment and business operations.
• Collaborate with functional teams to identify needs and use cases for business processes and automation.
• Support reporting and data management within Salesforce.
• Troubleshoot reporting, account issues, automation, and system functionality.
• Work with other Salesforce administrators, architects, and managers to maintain the ecosystem.

Requirements

• Salesforce Administration experience.
• Experience with Java, Flow, or APEX.

Qualifications

Preferred:

• Strong communication skills.
• Customer service experience.
• Attention to detail.
• Problem-solving abilities.
• Time management skills.

Pay

$15 - $18 hourly