Engineering Trades Manager

About the role

The Engineering Trades Manager oversees the daily operations of the Engineering Department at the Westgate Lakes Resort & Spa. This position involves leading, mentoring, and supervising engineering trades team members, planning and assigning maintenance tasks, supporting capital improvements, and ensuring safety and guest satisfaction.

Responsibilities

• Lead, mentor, and supervise engineering trades team members to ensure high performance and accountability.
• Plan, assign, and coordinate daily maintenance operations, work orders, and staffing schedules.
• Oversee preventative maintenance programs and ongoing resort improvement projects.
• Support capital projects by ensuring work is completed safely, on time, and within budget.
• Conduct inspections to identify maintenance needs, safety concerns, and operational improvements.
• Maintain departmental productivity, guest feedback, and work order completion.
• Manage tools, materials, inventory, vendors, and contractor relationships.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Collaborate with other resort departments to support guest satisfaction and operational needs.
• Provide hands-on assistance with maintenance operations when needed.
• Operate company vehicles and equipment in accordance with company policies.

Qualifications

• Minimum of 2 years of leadership experience in a resort, hospitality, commercial, or maintenance environment.
• Strong technical knowledge of building systems including HVAC, electrical, plumbing, mechanical, and life safety systems.
• High school diploma or equivalent required; additional technical education preferred.
• Trade certifications or licenses in electrical, plumbing, refrigeration, or related fields are preferred.
• OSHA certification preferred.
• Valid driver's license required.
• Strong leadership, communication, and organizational skills.
• Experience using Microsoft Office and maintenance management systems.
• Ability to read and interpret blueprints, technical manuals, and schematics.
• Ability to identify hazards, troubleshoot issues, and implement effective solutions.