Engineering Technologist II

Key responsibilities

• Review Maximo Work Management System daily for new work orders and updates to existing customer-facing work orders.
• Afford assistance with the development and design of electric distribution work orders.
• Contact customers via phone, email, or text to address questions, provide updates, and coordinate project activities.
• Conduct field visits to gather data, evaluate existing infrastructure, and take field notes for design development.
• Afford assistance in the design of new electric service installations for residential and commercial customers, including primary and secondary distribution facilities, in accordance with company standards.
• Utilize DesignLite and other company systems to create and modify distribution designs and work orders.
• Prepare construction and design packages in accordance with company standards and specifications.
• Provide cost estimates to customers when applicable.
• Cook up coordination with engineers, project managers, construction personnel, and customers throughout project execution.
• Maintain oversight of active projects and afford assistance in resolving construction-related issues until service is energized and meters are installed.
• Review project documentation for accuracy and completeness.
• Adhere to all company safety requirements and utilize required PPE during field activities.

Requirements

• Associate degree in Engineering Technology or a related technical field; or equivalent combination of education and experience.
• Experience in electric utility operations, distribution design, drafting, engineering support, construction, or related technical work.
• Basic understanding of electric distribution systems and utility infrastructure.
• Ability to interpret engineering drawings, maps, and technical documents.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office applications and technical software systems.
• Ability to work both in the field and office environment.

Nice-to-have / preferred skills

• Prior electric utility experience.
• Exposure to distribution design or utility work order development.
• Experience supporting customer service or asset replacement projects.
• Familiarity with Maximo, DesignLite, GIS, CAD, or utility design software.
• Experience interacting directly with residential or commercial utility customers.

Employment details

• Type: Standard schedule is 40 hours per week.
• Location: Not specified.
• Hrs: No hands-on electrical construction work is required.

Additional information

• No hands-on electrical construction work is required.
• Required PPE includes hard hat, EH-rated safety footwear, high-visibility vest, and work gloves as appropriate for field activities.