Engineering Technician II

About the role

Location: Bremerton, Washington – Bremerton Naval Hospital. Position type: Non-Exempt, Full-Time. Tessera is a national non‑profit government contractor dedicated to “Creating Opportunities for People with Disabilities” and seeks a detailed and organized Engineering Technician II with a positive attitude.

Responsibilities

• Administer the Quality Control Program to ensure compliance with contract requirements, quality standards, and customer expectations.
• Conduct and document routine inspections, audits, and quality reviews of facilities.
• Prepare, maintain, and submit inspection reports, quality metrics, corrective action plans, and other required documentation in a timely manner.
• Monitor operational performance, analyze quality trends, investigate customer concerns, and recommend improvements.
• Review contract performance requirements and ensure inspection programs align with current contract specifications and quality standards.
• Conduct follow‑up inspections to verify corrective actions have been completed and sustained.
• Promote a culture of continuous improvement, accountability, and customer service throughout the organization.
• Partner with Division Managers, Supervisors, and operational teams to develop, implement, and improve policies, procedures, and quality processes.
• Coach, mentor, and train supervisors and employees on contract requirements, company policies, standard operating procedures, and quality expectations.
• Build and maintain positive working relationships with customers, government representatives, leadership, and employees while providing exceptional customer service.
• Follow up on quality concerns to ensure timely resolution.
• Work various shifts as needed to support operational requirements, conduct inspections, and provide quality oversight across all work schedules.
• Travel between contract locations as required to perform inspections, audits, training, investigations, and other quality assurance activities.
• Support internal and external audits and assist with special projects and other duties as assigned.
• Utilize quality management software, Microsoft Office applications, and reporting systems to maintain accurate records and analyze performance data.
• Maintain professionalism in both appearance and demeanor.

Requirements

• Valid state driver’s license required; ability to obtain and maintain coverage by Tessera’s insurance.
• Access to a federal military installation requires a REAL ID‑compliant driver's license or an acceptable alternative (U.S. passport or military ID) per the REAL ID Act.
• Must be able to obtain and maintain applicable security clearances and installation access.
• Background check and E‑Verify will be conducted.