Engineering Technician
Whirlpool Corporation · Fall River, MA · 5 days ago
EngineeringFull-time
About the role
The role involves managing customer relationships and resolving issues through effective communication and problem-solving skills.
Responsibilities
- Manage customer interactions via phone and email
- Resolve customer complaints and inquiries efficiently
- Follow up on customer feedback to improve services
Requirements
- Bachelor's degree in Business Administration or related field
- At least 2 years of customer service experience
- Excellent verbal and written communication skills
Qualifications
- Strong organizational and time management skills
- Ability to work independently and under pressure
- Proficiency in Microsoft Office Suite
Skills
- Customer service skills
- Problem-solving abilities
- Effective communication skills
Benefits
- Competitive salary
- Paid time off
- Health insurance
Pay
$50,000 annually
Schedule
Monday to Friday, 8:00 AM to 5:00 PM