Engineering Technician

The Role: Engineering Technician Who You Are We are looking for an Engineering Technician with strong hands-on debugging and hardware bring-up skills to support our Product Engineering team. You will be the front line on board-level troubleshooting — isolating faults, running root cause analysis (RCA) on field and production failures, and bringing up new boards through prototype and pilot builds. This role works closely with our Electrical Engineers across both our fielded emergency phone products and our next-generation, connected/digital platform — giving you exposure to legacy hardware sustaining and new product development side by side. Who We Are Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you. More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better! What You’ll Do Debug & Root Cause AnalysisTroubleshoot and debug electrical/firmware issues at the board level using schematics, oscilloscopes, logic analyzers, and JTAG/SWD toolsPerform root cause analysis on field-returned units and production failures; document findings and drive corrective action with EEsSupport failure analysis initiatives aimed at reducing field service calls, including teardown, testing, and defect trendingIsolate intermittent and hard-to-reproduce faults across analog/POTS, cellular, and digital hardware variantsBoard Bring-Up & TestBring up new PCB revisions from first article through pilot build — power-on testing, functional verification, and issue triageBuild, rework, and repair prototype and production boards (soldering, rework of SMT/through-hole components)Develop and run test procedures and fixtures to validate hardware functionality and firmware behaviorSupport environmental, EMC/EMI, and pre-compliance testing ahead of formal certificationCross-Functional SupportPartner with Electrical Engineers to translate debug findings into design or firmware corrective actionsSupport manufacturing and test engineering with troubleshooting guides, test fixtures, and yield issue resolutionMaintain lab equipment, test fixtures, and documentation for repeatable, traceable debug processesAssist with component-level obsolescence testing and second-source qualification What You’ll BringAssociate degree in Electronics Engineering Technology, or equivalent hands-on experience; 3+ years in hardware debug, test, or bring-up rolesStrong hands-on skills with oscilloscopes, multimeters, logic analyzers, and soldering/rework of SMT and through-hole componentsExperience reading schematics and PCB layouts to trace and isolate faultsWorking knowledge of embedded systems — able to use JTAG/SWD debuggers and basic firmware flashing/debug toolsMethodical, documented approach to root cause analysis (5-whys, fishbone, or similar)Comfortable working with cellular-connected devices and basic RF test equipmentNice To HaveExperience with life-safety, security, or emergency communications hardwareExposure to environmental or EMC/EMI pre-compliance testingBasic scripting (Python) for test automation or data loggingBasic firmware debugging skills (reading C code, setting breakpoints, interpreting register/memory state) to help isolate whether a fault is hardware or firmware-rooted What We Do Our mission is simple - We provide critical communications services to help people in distress. Our Core Values Are Even SimplerHonesty & IntegrityService to the customer above all elseDo what is rightGood enough is not good enough: pursue excellenceEncourage individual initiative and growth By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day. Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day. What’s In It For YouMedical insurance with 1 HSA and 2 PPO plan optionsFlex Spending Account (FSA)/Dependent Care FSADental, vision, life, short- and long-term disability insuranceCritical illness and hospital indemnity plans401k with company contributionEmployee Assistance Program (EAP)Company paid telemedicine 24/7 accessWellness ProgramEmployee discount program8 paid holidays, plus 1 floating holiday15 days of PTO accrued in year 1Generous referral bonus programWork life balance (a must!)Team building, attendance at our annual kickoff each January, and other fun eventsRelaxed professional dress code Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Salary Description$60,000.00 - $75,000.00