Engineering Technician

About the role

CTDI is seeking an Engineering Technician to serve as an on-site technology/automation support resource at one of our branch locations. This role handles day-to-day upkeep, troubleshooting, and preventative maintenance of automated & testing systems in production — including conveyance, sortation, robotics, in-house test solutions and PLC-controlled equipment — to maximize uptime and reliability. The role also supports new system launches across the network, assisting with physical installation and readiness testing of new systems, with travel up to 40% during peak deployment seasons.

Responsibilities

• Serve as the primary on-site point of contact for automated systems, including conveyance, sortation, testing, robotics, scanning infrastructure, and PLC-controlled equipment.
• Perform routine preventative maintenance on hardware per established schedules and manufacturer specs, including management of on-site spare parts.
• Troubleshoot mechanical and electrical issues on automated equipment to minimize downtime and maintain throughput.
• Support hardware augmentations and upgrades, including component swaps, sensor replacement/recalibration, and wiring repairs.
• Maintain accurate maintenance logs, parts inventory, and service records; escalate recurring issues or parts needs to Engineering and Automation leadership.
• Coordinate with branch operations to schedule maintenance windows that minimize production impact.
• Travel to support new launches, assisting with physical installation of conveyance systems, project planning, remote support, and PLC-led hardware at new or upgraded sites.
• Verify wiring configuration, terminations, and power distribution are correctly run and staged ahead of controls engineers, ensuring hardware is ready for programming and system testing.
• Support commissioning by confirming physical and electrical readiness of equipment, allowing controls engineers to validate logic and performance prior to go-live; provide hypercare support immediately following go-live.

Qualifications

• Associate degree or technical certification in Electrical, Mechanical, Mechatronics, Industrial Automation, or related field — or equivalent hands-on experience.
• Experience with industrial automation equipment (conveyance, sortation, robotics, PLC-controlled hardware) strongly preferred.
• Working knowledge of electrical and mechanical troubleshooting and preventative maintenance practices.
• No programming or PLC coding experience required.
• Comfortable reading electrical schematics, wiring diagrams, mechanical drawings, and equipment manuals.
• Ability to work independently on-site with minimal daily supervision while communicating with remote Engineering and Automation teams.
• Willingness and ability to travel up to 40% of the time during peak automation launch periods.
• Physical ability to perform installation-related tasks, including lifting, climbing, and working around moving machinery in an industrial/warehouse environment.

Skills

• Strong time management skills and the ability to work autonomously.
• Ability to prioritize tasks based on direction from multiple departments.
• Excellent organizational and follow-up skills
• Ability to work with and communicate with a diverse population, including all levels of management
• Ability to lift up to 50 lbs.
• Clear discriminatory approach to solving engineering problems.
• Understanding of analog, digital, and microprocessor circuits.
• Understanding