Engineering Supervisor
Crescent Hotels & Resorts · Virginia Beach, VA · 3 wk ago
On-siteManagementFull-time
About the role
The Engineering Supervisor supports the day-to-day operations of the Engineering Department and assists with maintaining all hotel facilities, equipment, and systems in a safe, efficient, and guest-focused manner. This role is a hands-on leadership position, shift responsible for supervising engineering associates, coordinating maintenance activities, and ensuring compliance with brand standards, safety regulations, and company policies.
Responsibilities
- Perform and supervise preventive maintenance and repairs on hotel building systems, including HVAC, electrical, plumbing, mechanical, and life-safety systems.
- Conduct routine inspections of guestrooms, public areas, and back-of-house spaces to identify maintenance needs and ensure brand standards are met.
- Respond to maintenance service requests in a timely and professional manner to minimize disruption to hotel operations and guest experience.
- Assist with special projects, renovations, and capital improvements as assigned.
- Ensure all preventive maintenance programs are followed and updated as needed.
- Ensure compliance with all local, state, and federal regulations related to building systems, safety, and environmental standards.
- Complete required inspections, testing, and documentation for life-safety systems, including fire alarms, generators, sprinklers, and emergency systems.
- Carry out regular safety inspections and participate in fire drills and emergency response procedures.
- Maintain proper lock and key control and ensure building security standards are upheld.
- Report safety hazards, maintenance concerns, and non-compliance issues promptly to engineering leadership.
- Supervise and coordinate the activities of engineering associates during assigned shifts.
- Assign daily work orders and ensure tasks are completed according to standards and timelines.
- Absorb and provide training, coaching, scheduling, and performance feedback for engineering team members.
- Promote teamwork, accountability, and adherence to Marriott and company service culture.
- Step in to perform hands-on maintenance duties as needed to support the team and operations.
- Help maintain inventory of tools, equipment, and maintenance supplies.
- Absorb and assist with ordering parts and materials while supporting cost-control initiatives.
- Maintain control over storage areas, tools, and department equipment.
- Coordinate with vendors, contractors, and suppliers for services, estimates, and repairs as needed.
- Communicate effectively with management and other departments regarding maintenance priorities and operational issues.
- Maintain accurate maintenance records, logs, and work orders using brand-required systems.
- Interact with guests in a courteous and professional manner when addressing maintenance concerns, reinforcing Delta Hotels’ service standards.
- Identify opportunities to improve maintenance efficiency, equipment reliability, and energy usage.
- Escalate significant maintenance issues and recommend corrective actions or capital needs when appropriate.
- Absorb and assist in budgeting, long-range planning, and capital expenditure discussions as requested by leadership.
Qualifications
- High school diploma or GED required.
- Technical, trade, or vocational training preferred.
- Minimum of 1-2 years of experience in building maintenance or engineering; hotel experience preferred.
- Prior supervisory or lead experience preferred.
- Strong working knowledge of HVAC, electrical, plumbing, and mechanical systems.
- Ability to communicate effectively in English with guests, associates, and leadership.
- Ability to lift up to 50 lbs, climb ladders, stand, walk, and perform physical maintenance tasks.
- Flexible schedule required, including nights, weekends, and holidays as business needs dictate.