Engineering Specialist - HVAC

About the Role

Loews Hotels at Universal Orlando offers a dynamic and engaging workplace where team members make a difference every day. As part of our world-class team, you’ll contribute to award-winning hotels at Universal Orlando Resort, recognized as one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes. We foster a "power of we" culture, embracing diversity and providing opportunities for growth, connection, and impact.

This role is based in our Lakewood Regional Support center, which provides resources to our hotels in areas such as Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry, and Communications.

What We Offer

• Competitive health and wellness benefits
• 401(k) with company match
• Paid sick days, vacation, and holidays
• Paid bereavement and pet bereavement leave
• Training and development opportunities, including tuition reimbursement
• Career growth and advancement
• Team member hotel rates and other discounts
• One free meal per shift
• Free theme park access

Responsibilities

• Troubleshoot and repair commercial heating, air conditioning, pumps, and building exhaust systems with minimal supervision.
• Diagnose and resolve system malfunctions by inspecting controls, wiring, motors, expansion valves, and electronic components.
• Perform scheduled maintenance and inspections, adjusting, cleaning, and calibrating systems to ensure peak operation.
• Repair or replace mechanical and electrical components, including coil units, motors, valves, and sensors.
• Troubleshoot and repair both digital and pneumatic HVAC control systems, ensuring proper communication with building management systems.
• Balance air and water treatment systems to maintain proper flow, temperature, and pressure across distribution networks.
• Identify and correct condensation, humidity, or ventilation issues within the building.
• Check system performance indicators including velocity, volume, temperature, and pressure to ensure compliance with standards.
• Ensure compliance with all local, state, and federal safety codes, building regulations, and internal policies.
• Prepare and submit requests for necessary tools, equipment, and supplies.
• Respond promptly to emergency HVAC service calls to minimize downtime and guest inconvenience.
• Supervise and assign daily work orders to assigned crew members as needed.
• Maintain a clean and safe work environment, following all housekeeping and safety procedures.
• Attend all required training sessions and department meetings; may work varying shifts to support business needs.

Requirements

• At least 2 years of direct experience working with HVAC systems, including troubleshooting, repair, and maintenance.
• Valid state driver’s license.
• CFC Certification.
• Experience with digital and pneumatic HVAC control systems and building automation systems.
• Demonstrated ability to interpret written, oral, or diagram instructions and apply practical problem-solving techniques.
• Ability to write brief reports and complete technical documentation when necessary.
• Ability to regularly push, pull, and lift up to 50 lbs.
• Ability to communicate effectively in English verbally with team members, leaders, and guests.
• Must be able to work a flexible schedule, including nights, weekends, and holidays as required.

Skills

• Strong mechanical expertise in HVAC systems, controls, and repair techniques.
• Proactive approach to solving system issues.
• Detail-oriented with the ability to analyze problems, diagnose root causes, and implement effective repairs.
• Customer-focused with a professional demeanor and strong communication skills.
• Safety-minded, adhering to operational and environmental safety procedures and codes.