Jobs · Engineering · Texas

Engineering, Senior Director

Whataburger · San Antonio, TX · 1 wk ago
EngineeringFull-time

About the role

Welcome to Whataburger Careers! Our Flavor — Why Whataburger Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference. Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection. Your Recipe For Impact — What You’ll Do As an Engineering, Senior Director, you will lead the technical vision, engineering strategy, and delivery of Whataburger's digital technology ecosystem, ensuring our web, mobile, loyalty, payments, and digital ordering platforms deliver exceptional experiences for guests and team members alike. You'll partner across Technology and the business to modernize platforms, accelerate innovation, and build scalable solutions that support long-term growth. In this role, you'll embody our values every day by Making a Difference through technology that enhances the guest experience, Serving with Heart by delivering reliable and seamless digital solutions, Winning as One through strong partnerships across teams and vendors, and Moving Forward Boldly by advancing engineering excellence, modern architectures, and emerging technologies that shape the future of Whataburger.

Responsibilities

  • Lead engineering strategy and execution for digital web and mobile platforms.
  • Drive scalable, high-performing digital ordering and guest engagement solutions.
  • Own enterprise API strategy, governance, security, and lifecycle management.
  • Establish engineering standards, quality frameworks, and reliability practices.
  • Measure and improve delivery performance, quality, uptime, and technical health.
  • Oversee integrations across eCommerce, loyalty, POS, payments, and delivery partners.
  • Partner with Product, UX, Security, Infrastructure, Data, and business leaders on shared objectives.
  • Lead CI/CD, release management, observability, and incident management strategies.
  • Manage strategic relationships with engineering vendors, implementation partners, and cloud providers.
  • Direct engineering financial planning, resource strategy, forecasting, and risk management.
  • Evaluate emerging technologies and recommend innovations that advance business outcomes.

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