Engineering Operations Coordinator

Maintenance Operations (Rooms & Condominiums)

Identify maintenance needs through regular inspections, guest feedback, and Front desk and housekeeping reports. Generate, assign, and track work orders for corrective and preventive maintenance. Coordinate and schedule repair work with the maintenance team and external vendors as needed. Implement and oversee a preventive maintenance program in coordination with the Engineering Department. Ensure all work is completed in compliance with safety standards, brand expectations, and property requirements.

Systems, Reporting & Record Management

Maintain accurate and organized records of all maintenance activities, work orders, and related documentation. Ensure proper use of maintenance management systems (e.g., Breezeway or equivalent) for tracking and reporting. Manage and maintain data across multiple operational systems, including: Work order management platforms Key access and locking systems (e.g., Dormakaba) Parking garage access systems (RFID) Asset tracking and inventory systems Generate reports related to maintenance performance, costs, and operational metrics. Ensure compliance with recordkeeping standards required by internal policies, HOA agreements, and regulatory guidelines.

Coordination & Compliance

Serve as a liaison between Engineering, Housekeeping, Front Desk, Property Management, and HOA representatives. Support compliance with HOA requirements, service agreements, and property standards. Assist in maintaining safety and security protocols related to rooms maintenance and access systems. Promote consistent processes and continuous improvement across maintenance operation.

Financial Coordination & Controls

Partner with the Resort Finance team to ensure alignment on departmental revenues and expenses, and confirm accurate financial recording. Review, code, and process invoices and work orders in accordance with company procedures. Monitor maintenance-related expenses, materials usage, and cost trends. Track and ensure accurate billing for maintenance services, including proper allocation between HOA, owners, and hospitality operations.