Engineering Manager - Platform Engineering

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. We secure the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy.

About the role

We are looking for an experienced, dynamic Engineering Manager to lead a high-performing team within the Platform Engineering area. This role requires a combination of business-oriented mindset and deep technical knowledge. You will create clarity in the face of ambiguity, translating high-level product vision into executable, multi-quarter roadmaps. You will own the strategic alignment between engineering outcomes and business value, leading engineers accountable for designing, building, and optimizing Feedzai’s cloud solutions. Success means working in close partnership with Product, Engineering, Security, and Customer Success to deliver a world-class platform.

Responsibilities

• Lead and mentor a team of highly skilled Engineers, fostering a culture of technical excellence and continuous growth.
• Partner with cross-functional stakeholders to define, enforce, and evolve engineering best practices.
• Develop and maintain key performance metrics (SLOs/SLIs) to measure and improve system health.
• Promote a "you build it, you run it" mindset, focusing on automation and reducing operational friction.
• Assess team capacity realistically to ensure consistent, predictable delivery of platform commitments.

Requirements

• Proven Leadership: Extensive experience managing platform or infrastructure engineering teams in high-growth environments.
• Cloud Expertise: Deep understanding of major cloud providers (AWS, GCP, or Azure) and complex distributed systems.
• Orchestration & Automation: Strong familiarity with Kubernetes, container ecosystems, and Infrastructure-as-Code (IaC) practices.
• Mission-Critical Mindset: A strong background in performance-sensitive systems where high availability is non-negotiable.
• Problem Solving: A proactive approach to identifying bottlenecks and a knack for making processes more efficient.
• Communication: Excellent leadership skills with the ability to influence both technical and non-technical stakeholders.
• Candid Mentorship: Proven ability to grow talent by providing candid, continuous feedback aligned with professional career frameworks, fostering a high-trust and psychologically safe environment.
• Strategic Proximity: Ability to remain technically engaged enough to be accountable for architectural quality and security, without becoming a bottleneck in day-to-day operations.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent professional experience).

Onboarding

Your first 30 days at Feedzai will immerse you in our brand with training, connections, and one-on-one time with your manager. You may shadow colleagues virtually or onsite, and you’ll have access to extensive information about Feedzai and the team. You will start working on projects and collaborating on current initiatives.