Engineering Manager, Platform Engineering

About the role

Retail is seeking an experienced Engineering Manager, Platform to lead the development and maintenance of critical infrastructure and tools for all engineers at Rillet. The ideal candidate will have a proven track record of managing platform and infrastructure teams, with a background in backend engineering and a passion for improving developer experience.

Responsibilities

• Own the architecture, infrastructure, and developer tooling that every engineer at Rillet depends on - from CI/CD and deployment practices to the observability and operational efficiency that keeps us shipping fast and safely at scale.
• Build and champion the internal tooling and developer experience that makes engineers at Rillet faster than engineers anywhere else.
• Set technical direction for how we build reliability, security, and compliance into our systems from the ground up - including the design and scalability of our external API.
• Hire and develop high-caliber platform engineers across a growing surface area, establishing the culture and craft standards that define great platform work at Rillet.
• Partner with engineering leadership to define roadmap priorities and translate ambiguous problems into clear technical plans.

Requirements

• 4+ years managing platform, infrastructure, or developer tooling teams at high-growth tech companies, with 6+ years in engineering overall.
• Background as a backend engineer who moved into platform work - you understand what it means to build for other engineers, not just alongside them.
• Deep experience with observability tooling, CI/CD, and cloud infrastructure (AWS, GCP, or Azure).
• Track record of improving developer experience in measurable, concrete ways.
• Comfortable driving technical direction across teams without relying on direct authority.
• Startup experience at a similar stage, or IC experience at a smaller company before managing at a larger one - you know how to operate when the playbook isn't written yet.
• Drawn to hard, ambiguous problems and energized by building in environments where you're figuring things out as you go.

Qualifications

• Experience owning and scaling public-facing APIs.
• Familiarity with enterprise readiness (SOC 2, SSO/SAML, audit logging, or similar).
• Background in fintech, ERP, or accounting software.
• Kotlin, Java, or TypeScript experience.

Benefits

Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success. We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.

Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays. We value both the flexibility of remote and hybrid work and the creativity and energy that comes from in-person collaboration at our hubs in San Francisco, NYC, and Barcelona.

Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.