Engineering Manager Observability

About the role

We are seeking an Engineering Manager with extensive experience in developer tools and technologies to lead the AV Observability team at GM. The role involves managing a team of engineers, defining and executing the technical vision, and ensuring comprehensive visibility across GM’s AV software stack.

Responsibilities

• Manage and grow a team of engineers, conducting performance reviews, providing coaching, and supporting career development.
• Define and execute the technical vision and roadmap for the observability platform, ensuring it provides actionable insights into complex systems.
• Provide technical guidance on instrumentation, logging, metrics, and tracing to ensure comprehensive visibility across GM’s AV software stack.
• Ensure the team's tools enable rapid detection, debugging, and resolution of unknown or unforeseen system failures to minimize downtime.
• Work with other engineering teams to implement observability practices and improve system reliability.
• Lead the development of internal tools and data pipelines to collect, analyze, and visualize telemetry data at a massive scale.
• Manage relationships and costs associated with third-party observability software and platforms.

Requirements

• 7+ years of proven leadership experience managing software or site reliability engineering (SRE) teams.
• Deep understanding of core observability pillars: logs, metrics, and traces.
• Experience with technologies like Prometheus, Grafana, OpenTelemetry, and log management systems.
• Strong background in designing, developing, and architecting distributed systems, cloud-native applications, and microservices.
• Familiarity with Go, Python, Typescript, or similar programming languages and software development practices.
• Experience with modern cloud offerings like GCP, AWS, or Azure and technologies such as CI/CD pipelines, Kubernetes, and Docker.
• Excellent interpersonal and communication skills to collaborate effectively with diverse teams and stakeholders.

Qualifications

• Relevant Technologies: GCP, Go, Python, Typescript, OpenTelemetry

Skills & Abilities

• Management experience: 7+ years of proven leadership experience managing software or site reliability engineering (SRE) teams.
• Observability expertise: Deep understanding of core observability pillars: logs, metrics, and traces.
• Technical strategy: Define and execute the technical vision and roadmap for the observability platform, ensuring it provides actionable insights into complex systems.
• Architectural oversight: Provide technical guidance on instrumentation, logging, metrics, and tracing to ensure comprehensive visibility across GM’s AV software stack.
• Incident response: Ensure the team's tools enable rapid detection, debugging, and resolution of unknown or unforeseen system failures to minimize downtime.
• Team leadership: Manage and grow a team of engineers, conducting performance reviews, providing coaching, and supporting career development.
• Platform development: Lead the development of internal tools and data pipelines to collect, analyze, and visualize telemetry data at a massive scale.
• Vendor management: Manage relationships and costs associated with third-party observability software and platforms.

Benefits

• Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. The salary range for this role is $218,800- $335,300. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Pay

The actual base salary a successful candidate will be offered within the range of $218,800 - $335,300, based on factors relevant to the position.

Schedule

This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week [or other frequency dictated by your manager].