Engineering Manager - Government Cloud

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic, integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. Tines is secure and private by design, making it popular with security, IT, engineering, finance, and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity.

Responsibilities

• Manage an engineering team of 3-6 infrastructure and software engineers responsible for the technical ownership of our Government Cloud offering.
• Support the growth and development of engineers across all levels of experience through regular feedback, coaching, and mentorship.
• Work with colleagues across GTM, CS, and Security to plan and prioritize the projects that get us to authorization and keep us there, helping break them down into manageable tasks and milestones.
• Facilitate useful communication between your team, other Product & Engineering teams, and other departments at Tines, acting as a key stakeholder in product features beneficial to our Public Sector customers.
• Enable your team to act as the ultimate point of escalation for technical issues in our government environments, including directly engaging with Public Sector prospects and customers where necessary.
• Contribute to technical discussions while preserving autonomy for engineers.
• Help make our engineering processes effective and efficient, including the change control and review practices a compliance-regulated environment depends on.
• Work on attracting and recruiting great engineers to our team.
• Foster a culture of inclusion, ambition, and collaboration.
• Maintain technical familiarity through direct work on smaller, lower-priority engineering tasks.

Projects you might work on

• Designing the infrastructure-as-code library for GovCloud customer provisioning — a repeatable process to stand up an isolated environment with all required AWS services pre-configured with FedRAMP-required encryption and logging.
• Building the CI/CD pipeline that promotes container images from development through staging to GovCloud production, with vulnerability scanning gates and change control documentation baked into the workflow.
• Creating operational runbooks for customer provisioning, incident response, patching, and disaster recovery that satisfy our assessment requirements.
• Setting up monitoring dashboards and alarms that feed into a Tines tenant for automated incident triage — using our own product to operate our government infrastructure.
• Building IAM structures and permission boundaries that let engineers deploy and debug in production while maintaining least-privilege access required for compliance.
• Monitoring, scaling, and operating data services like OpenSearch in production — managing indexes and retention, tuning for performance, and building in-product tooling that surfaces cluster health and observability to the team.
• Collaborating with our Product and Design teams to enable compliance-specific product features like smart card authentication and DNS security extensions.
• Writing documentation that helps the broader engineering team understand how to build and test features in a compliance-regulated environment.

Requirements

• Experience in an engineering management or team lead role; ideally at a SaaS company. This role requires some previous people management experience.
• Experience building or operating in compliance-regulated, government, or security-sensitive environments. Context for frameworks like FedRAMP or CMMC — where every design decision has to be documented, justified, and auditable — will be key to supporting your team.
• Experience with AWS GovCloud or Azure Government is highly desired, as is familiarity with deploying into air-gapped or otherwise restricted networks.
• A strong track record as a software, infrastructure, or systems engineer. We don't expect managers to make significant code contributions, but technical experience and context will be key to supporting our engineers and weighing in on technical decisions.
• Familiarity with simple, common tools like Ruby, Rails, React, TypeScript, Postgres, Redis, Docker, AWS, and AWS CDK. Our main languages are Ruby and TypeScript, but you don't have to be familiar with those — we value curiosity and an eagerness to learn.
• Due to the nature of this role and associated U.S. Government customer requirements, applicants must be U.S. citizens and must perform work while located within the United States.

Skills

• Engineer productivity is hugely important to us. We invest heavily in developer experience and care deeply about things like build times and flaky tests. We’re constantly evaluating and refining our use of LLMs to make us more effective in building our product.
• Your abilities matter, not your education. We just need you to show us that you have accumulated the foundational skills and knowledge needed to succeed.
• We work healthily and sustainably, understanding that flexibility for your personal life is important. We work reasonable hours, take our holidays, and plan our workloads realistically.
• Your contributions will be obvious. On a small team like ours, your impact will be clear to everyone. Our product's success relies on ideas from across the company, so we encourage everyone to take part.
• We're building an inclusive, supportive team. We treat all colleagues with kindness and respect — we expect that you will too. We don’t hire people that treat their colleagues badly, no matter how talented they are.

Location

You can work fully remotely from anywhere in the U.S. with a preference for being based in the Greater Boston Area. Here, you can make use of our Tines office space in downtown Boston to meet up with other members of the MA engineering team when you wish.

Pay

Target salary range: $215,000 - $230,000 + equity