Engineering Manager, Enrollment
Hinge Health · San Francisco, CA · 2 wk ago
HybridEngineering$212k–$318k/yrFull-time
About the role
Help define how millions of members first experience Hinge Health. Lead the mobile team that understands new members and their healthcare needs, ensuring every downstream experience at Hinge Health starts from a strong, trusted foundation.
Responsibilities
- Lead and support a team of 6 engineers building in our primary React Native (Phoenix) mobile codebase, establishing clear goals, rituals, and expectations.
- Deeply understand the current web-only Enrollment funnel, key metrics, and member journeys across programs and long-tenure cohorts.
- Build strong partnerships with Product, Design, and Marketing to align on the Enrollment strategy, experimentation roadmap, and success metrics.
- Migrate Enrollment to a mobile-first experience, designing and shipping clean, modern flows that improve speed, usability, and completion rates.
- Lay the foundations of Enrollment as a platform—defining extension patterns, APIs, and guardrails so pods across the neighborhood can safely build on top of Enrollment without destabilizing core flows.
- Stand up and manage a rigorous portfolio of A/B experiments to optimize enrollment conversion, from funnel optimizations to lifecycle and reactivation flows.
- Establish best practices for CI/CD, automated testing, monitoring, and client performance across the Enrollment stack.
- Owning and evolving the long-term technical roadmap for Enrollment, balancing frictionless member experience with the flexibility and reliability of a reusable platform.
- Deliver a program lifecycle UX that lets long-tenure members switch, extend, upgrade, reactivate, and renew across treatment programs (including year 2+ experiences).
- Champion AI-native development practices on your team (e.g., Cursor, Claude Code, agent-based workflows) to meaningfully increase developer velocity and quality.
- Grow and mentor your team, raising the bar on engineering quality, experimentation rigor, and operational excellence.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- 3+ years of experience managing a team of ~5+ engineers in a fast-paced, product-focused environment.
- Strong React Native, mobile, or client-side engineering background — or equivalent depth in a BFF/full-stack web context with a track record of shipping member-facing UI at scale.
- Experience owning and evolving a major product surface end-to-end — from architecture and UX through experimentation and production reliability.
- Demonstrated ability to design, run, and interpret A/B experiments, including comfort reasoning about sample sizes, interference effects, and decision rules.
Qualifications
- Member-obsessed platform thinker: You love building shared product surfaces where many teams need to move fast, and you know how to balance internal velocity with external stability.
- Hands-on engineering leader: You’re comfortable reading and writing code in modern stacks (e.g., React Native, BFF/full-stack web, GraphQL), and you use that fluency to coach, review, and set technical direction.
- Experiment-driven operator: You think in terms of hypotheses, sample sizes, and decision rules, and you can run a dense A/B experimentation roadmap without sacrificing quality.
- Systems and UX thinker: You see how architecture, API design, and client performance shape real-world member experiences—and you can align cross-functional partners around trade-offs.
- Inclusive team builder: You create clear expectations, give direct feedback, and foster a culture where engineers can do the best work of their careers.
Skills
- React Native / Phoenix depth: Experience building or leading teams in large React Native codebases, including client performance, render optimization, and app architecture patterns.
- Server-Driven UI: Familiarity with SDUI patterns and the trade-offs of moving layout and presentation logic from client to server.
- AI-native development: Experience using tools like Cursor, Claude Code, or similar agents as core workflow infrastructure (beyond autocomplete), with opinions on prompting, agent review, and harness engineering.
- Platform mindset: History operating a shared product surface that other teams extend—defining extension contracts, managing inbound requests, and protecting stability.
- GraphQL & modern stacks: Familiarity with GraphQL (caching, BFF patterns, client-driven data-fetching performance), plus working knowledge of Python, TypeScript/Node.js, AWS services (e.g., Lambda, SQS, SNS, SageMaker), and modern DevOps practices.
- Regulated environments: Experience working within healthcare (HIPAA) or other highly regulated domains involving sensitive member data.
Benefits
- Comprehensive medical, dental, and vision coverage, with additional support for gender-affirming care, family and fertility planning, and travel reimbursements where care isn’t locally accessible.
- Traditional and Roth 401(k) options with a 2% company match.
- Flexible stipends to support your learning, development, and modern life needs.
Pay
$212K - $318K
Schedule
Hybrid working model — San Francisco