Engineering Manager, Customer Trust - Canada
Ladders · United States · 2 wk ago
RemoteRemoteEngineering$125k–$150k/yrFull-time
For our client, we are seeking a Engineering Manager, Customer Trust - Canada to join the team of a leader in the Enterprise Technology space. This role will guide two engineering squads responsible for delivering against a clear product roadmap in a customer-facing environment. You will partner closely with product and design to shape priorities, make thoughtful tradeoff decisions, and ensure the team executes with strong technical judgment and high ownership. The position also plays a key role in building scalable engineering practices, developing talent, and strengthening cross-functional alignment. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $125,000 – $150,000 annually Responsibilities Lead two squads to deliver against a clear product roadmap Establish a high-accountability, high-ownership delivery culture Collaborate with product and design to prioritize the roadmap and make tradeoff decisions Engage in technical decisions and guide the team toward sound engineering choices Attract, grow, and retain strong engineering talent Work cross-functionally to identify opportunities and clear blockers Contribute to building processes and practices that scale the engineering culture Qualifications 2+ years of engineering management experience leading teams of 6-8+ engineers Proven track record of managing high-execution teams with disciplined delivery practices Experience managing and developing senior individual contributors Background in product engineering, specifically customer-facing software Comfortable participating in architecture discussions and making informed tradeoff decisions Ability to shape product and technical strategy in partnership with a PM Proficient in using AI to enhance workflows and outcomes Benefits 100% covered medical, dental, and vision benefits with dependent coverage Pension contribution 16 weeks paid parental leave for all new parents Health and wellness stipend Remote workspace, internet, and cellphone stipend Flexible work hours and location 21 days of vacation time and 80 hours of sick leave 11 company-paid holidays Virtual team-building activities and company-wide events Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.