Engineering - Digital Delivery Specialist

About the role

The Digital Delivery Specialist plays a crucial role in executing, supporting, and advancing digital delivery services (DDS) workflows across various projects. This position combines strong technical execution with the development of tools, automations, and client-driven digital solutions that enhance delivery quality, efficiency, and consistency.

Responsibilities

• Executes advanced Digital Delivery tasks across active projects.
• Applies approved DDS standards, workflows, and tools consistently.
• Supports complex modeling, coordination, automation, or data-related efforts.
• Contributes to predictable, high-quality delivery outcomes.
• Develops and maintains digital delivery tools, scripts, templates, and automations for project and client needs.
• Coordinates with DDS leadership to prioritize, scope, and approve solution development.
• Creates technical training content as part of presentation collateral and other creative media tools.
• Utilizes AI-enabled tools and techniques to enhance digital delivery efficiency and quality, within established DDS standards and governance.
• Implements and reinforces Digital Delivery standard workflows and best practices.
• Troubleshoots workflow, model, coordination, or automation issues.
• Researches, learns, and drives adoption of new industry tools for technical content development, hosting, and analysis specific to the needs of DDS.
• Identifies deviations from standards and elevates risks or issues appropriately.
• Works across multiple projects, sectors, or teams as assigned.
• Coordinates with Project Managers, Discipline Leads, and DDS leadership.
• Contributes to improvement of DDS workflows, tools, and standards.
• Participates in pilot efforts, testing, and process refinement initiatives.
• Serves as a technical resource for Digital Delivery Coordinators and project teams.
• Provides informal mentoring, coaching, and knowledge sharing.
• Supports onboarding and training efforts related to DDS tools and workflows.
• Promotes consistent, repeatable digital delivery practices.

Requirements

• 5 or more years of experience in BIM, Digital Delivery, Design Technology, or related roles, or 9 or more years of experience without a bachelor’s degree in a related field.
• Demonstrated experience developing tools, automations, or workflow solutions, including leveraging AI-enabled tools or techniques to enhance digital delivery workflows.
• Strong understanding of project delivery environments and coordination workflows.
• Ability to work independently and manage technical responsibilities.
• Strong organizational and time management skills with the ability to juggle multiple projects and deadlines.
• Excellent communication and interpersonal skills for effective collaboration across diverse geographical and technical realms.
• Experience supporting complex and multi-disciplinary projects preferred.
• Demonstrated experience with firm-standard digital delivery platforms and governance preferred.
• Demonstrated experience with automation, data workflows, or advanced digital delivery methodologies preferred.

Qualifications

• Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Skills

• Communication
• Integrity
• Quality Orientation
• Teamwork/Inclusion
• Continuous Learning
• Functional/Technical Expertise

Benefits

Industry-leading 401K match and profit sharing.

Employee Stock Ownership Plan.

Paid Training for Professional Development.

Performance Bonuses.

Comprehensive and Extensive Insurance.

Paid Term Life and Disability.

Health Savings Account & Flexible Spending Accounts.

Paid Time Off and Sick Time off.

Financial Wellness & Coaching Program.