Engineering Design Associate

Responsibilities

• Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods
• Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work
• Affords assistance to the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work
• Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting)
• Completes work orders that do not require a field visit or guidance from a Designer (eg. temp services)
• Verifies/completes the dependencies in the work management system prior to releasing job(s)
• Affords assistance to the Designer with updating work management system for status, project comments, or customer comments and contact information
• Performs customer calls as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, Contribution in aid of Construction (CIAC), invoices, site delivery
• Compiles, reviews, and prints reports from work management system as needed
• Contacts customers to confirm project details and schedules (depending on Enable)
• Affords assistance in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary
• Communicates, coordinates, and develops solutions for a broad range of requests between Designers and Schedulers, Construction & Maintenance (C&M) Specialists, and others as needed (ex. phone number lookup to in-depth work management/design tool changes)
• To and from requests from centralized subdivision design
• Supports designer with obtaining information out of customer information systems
• Supports human performance safety culture through active participation in safety meetings
• Supports ergonomics and office safety guidelines
• Supports corporate initiatives
• Demonstrates a commitment to continuous learning and development

Qualifications

• Associate Degree OR In Lieu of Degree listed above High School/GED and 2 years of relevant work experience
• Desired Qualifications: Demonstrates proficiency in Microsoft Office suite, Demonstrated proficiency in computer based work management systems, Demonstrates excellent customer skills, Possesses effective written and verbal communication and interpersonal skills, Collaborates effectively in a team environment, Exhibits flexibility and dependability during storm events and regular work, Effectively manages stressful situations

Basic/Required Qualifications

• Desired Qualifications: Demonstrates proficiency in Microsoft Office suite, Demonstrated proficiency in computer based work management systems, Demonstrates excellent customer skills, Possesses effective written and verbal communication and interpersonal skills, Collaborates effectively in a team environment, Exhibits flexibility and dependability during storm events and regular work, Effectively manages stressful situations