ENGINEER QUALITY 5

Position Responsibilities

• Be the chief advocate for the manufacturing operations and end customers, ensuring all the new products are launched at a better-quality level than the products we currently produce.
• Through a comprehensive set of established metrics, the Quality Engineer tracks and communicates the current state of product launches and the performance of the products that were launched.
• Drive a culture of continuous improvement and assuring product quality by virtue of standards adherence.
• In coordination with others, Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality, oversee and drive the Corrective and Preventive Actions related to quality issues, directly affecting DTTP operations.
• This applies to new products that are manufactured at DTTP and products manufactured at other Daikin sister plants by taking the lead with multidisciplinary teams to drive corresponding efforts to execute corrections to product designs/standards, supplier issues, and even internal manufacturing processes.
• Create and take the leadership role to complete Development Quality Improvement and Warranty Monitoring reporting activities for all new product launches.
• Lead and orchestrate all New Product Launch related efforts to minimize the impact on manufacturing operations.
• Lead organization-wide quality improvement initiatives.
• Innovate and develop new quality improvement techniques and strategies.
• Supervise, train and audit the incoming people and auditors(lab/line)
• Provide support to production and ensure system adherence
• Ensure that product design, supplier, reliability, and component changes have been fully verified and validated through the design engineering test processes and reliability test processes.
• Manage complex, high-impact projects with significant organizational influence related to warranty F-cost reduction, NPD launches, Act as a recognized authority on HVAC quality issues and solutions.
• Mentor and develop project management skills in other engineers.
• Ensure effective operation and strategic planning for Quality Assurance.
• Cookordinate effectively with the Design, Procurement, Supplier Quality Assurance, and Reliability Departments to ensure that supplier changes and internal changes are fully qualified before implementation.
• Ensure that the Quality Policy and the Daikin Core Values are: 1) understood at all levels in his/her department, and 2) used as a guide to all decision-making in his/her department.
• Ensure smooth operation of the Development Quality Department – Set clear expectations, reasonable work assignments, fair scheduling, equal job opportunity but effective hiring, firm discipline, high-performance team management, transparent budgeting/spending, and environmentally friendly practices.
• Actively act as the proxy for the manager as needed driving best practices, carrying needed tasks and critical decision making in timely manners to self-drive the work flow to help facilitating deliverables needed for the assigned period, phase or assignment as needed.
• Perform additional projects/duties to support ongoing business needs.

Knowledge & Skills

• Advanced project management skills.
• Identify and prevent potential risks.
• Implement basic-mid-advanced quality practices and tools to ensure project deliverables meet required standards.
• Perform additional projects/duties to support ongoing business needs.

Competencies

• Experience: 8+ years of experience in quality engineering or related field, with significant experience in HVAC or similar manufacturing and a proven track record of driving quality improvements.
• Education/Certification: Bachelor's degree in Engineering (Mechanical, Industrial, or related field). Master’s degree preferred (Engineering, Quality Management, or related field).
• Six Sigma Black Belt or Master Black Belt.
• Certified Quality Engineer (CQE) or equivalent certification preferred.
• Advanced knowledge of HVAC systems, manufacturing processes, and industry standards, including emerging technologies and trends or of similar industry.
• Capable of managing multiple projects and activities with a high level of urgency by using the PDCA approach to deliver quick but effective results.
• Knowledge of Design Of Experiment (DOE) and utilizing ANOVA and regression is a plus.
• Able to create business case to leadership team for quality issues.
• Knowledge of Quality Management System (QMS) such as ISO 9001.
• Identifying and managing reliability risks that can cause a stoppage and delay of business operations.
• Working knowledge of product safety and how to monitor during the product development.
• Able to drive culture of The Continuous Improvement Process (CIP) throughout the project.
• Able to apply good judgment, strong work ethic, and integrity on the job.