Engineer, Platform Operations

Duties And Accountabilities

• Provide cloud administration and engineering support across the core engineering platforms, including: Ansible, Nexus, GitLab, GitHub, Wiz, New Relic, Solarwinds, Terraform, IACTriage, investigate, and resolve operational support tickets for platform tools and workflows.
• Troubleshoot failed automation runs (e.g., Ansible workflows), identify root causes, and communicate status and resolution clearly to stakeholders.
• Support ongoing maintenance of Azure resources, including components not fully under direct team control.
• Proactively manage recurring operational hygiene tasks such as: Expiring secrets and credential rotation follow-up, Untagged resource cleanup and governance support, Log review and data extraction for troubleshooting and audit needs.
• Reporting
• Partner with team specialists to route and escalate issues appropriately and reduce operational interruption to strategic work.
• Actively monitor new and emerging cloud-related technologies, trends, issues and solutions

Qualifications

• 2-5 years’ experience working in an Operations Engineer environment
• Good understanding around application and infrastructure design and conceptual thinking
• Ability to work in teams of highly skilled technical professionals
• Professional experience in working effectively with business stakeholders, project managers, technology teams and end users in a cross cultural environment
• Ability to analyze and resolve complex issues, both logical and interpersonal
• Possess strong communication skills and has significant experience with facilitating regular touchpoint calls/meetings
• Must be able to multitask and work in a fast-paced environment
• Strong analytical skills
• Capable of grasping new concepts without prior experience
• Self-motivator, independent, cooperative, flexible and creative
• Able to travel or work overtime, as needed
• Fluency in English
• International experience a plus